The Digital Portfolio Manager plays a pivotal role in supporting the strategic delivery and optimisation of HCF’s digital portfolio. Reporting to the Digital Portfolio & Operations Lead, this role will manage the digital portfolio lifecycle, ensuring alignment with enterprise priorities, effective governance, and performance tracking. The role will work closely with cross-functional teams to drive transparency, prioritisation, and continuous improvement across Agile product and delivery squads.
This role is ideal for a strategic thinker with strong analytical skills, a passion for digital transformation, and experience in digital portfolio management within agile environments.
Digital Portfolio Manager
12-month max-term contract (MAT leave cover)
HCF House / Hybrid Role
What you’ll do
Digital Portfolio Management & Governance
Support planning, execution, and optimisation of HCF’s digital portfolio in line with strategic goals.
Maintain the digital portfolio roadmap and collaborate on prioritisation to maximise value.
Partner with Delivery Management Office (DMO) and Enterprise Portfolio Governance (EPG) on resource allocation and governance.
Monitor portfolio health, risks, and dependencies, escalating issues where needed.
Reporting & Insights
Develop dashboards and reporting tools that provide visibility of portfolio performance.
Deliver actionable insights to senior stakeholders for data-driven decision-making.
Track KPIs and metrics on delivery velocity, investment performance, and strategic alignment.
Program Support & Delivery Oversight
Partner with delivery teams to ensure initiatives progress on time, within scope, and budget.
Champion agile delivery practices and contribute to continuous improvement.
Facilitate collaboration across teams to resolve challenges and improve execution.
Stakeholder Engagement
Act as a key liaison between digital teams and business stakeholders.
Clearly communicate portfolio status, risks, and opportunities across the organisation.
Support a culture of accountability and transparency in portfolio reporting.
Operational Excellence Support
Collaborate with Product Ops and Design Ops to streamline processes.
Oversee tools and platforms that underpin product and design operations.
Contribute to tooling and automation initiatives to enhance workflows and collaboration.
What you’ll bring
Essential
Proven experience in digital portfolio management, product delivery, or PMO roles.
Strong knowledge of agile delivery frameworks (e.g. Scrum, Kanban).
Experience with portfolio reporting tools (e.g. Jira, Confluence).
Excellent stakeholder management and communication skills.
Analytical mindset with strong data interpretation and insights capability.
Highly organised with strong prioritisation skills.
Desirable
Experience in healthcare, insurance, or other regulated industries.
Familiarity with product and design operations.
Certifications in Agile, SAFe, or Lean Portfolio Management.
Exposure to digital transformation initiatives.
Why join HCF?
At HCF, Australia’s largest not-for-profit health fund, we’re proud to make healthcare more affordable, understandable, and accessible for our members. You’ll be part of a collaborative, values-driven team where you can make an impact while continuing to grow your career.
👉 Apply now to help shape the future of digital at HCF
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
Flexible working arrangements
50% subsidy on HCF hospital and/or extras cover
Family-friendly certified employer
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – peopleservices@hcf.com.au to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
For over 90 years, our members have trusted us to protect their health and wellbeing, and in return we’ve provided quality cover and healthcare that’s right for them.
Because as Australia’s largest not-for-profit health fund, we believe in delivering our members a level of care that’s uncommon.
From humble beginnings in 1932, we’ve grown to become the nation’s largest not-for-profit health fund, helping to protect the health and wellbeing of over 1.8 million Australians with health, life, travel or pet insurance. And we remain constant to our not-for-profit charter, continuing to provide the highest standard of healthcare while returning more benefits to our members.
We’re also proud of our many industry firsts. Over the years, we’ve been at the forefront of healthcare innovation, from introducing the first multicover plan to “cover the gap” in extras services, to opening one of the first health fund operated dental centre networks and launching Australia’s first on-demand injury cover*.
Because we believe in making healthcare understandable, affordable and high quality for our members, they’re empowered to make informed decisions about their health.
Through the HCF Catalyst program, we continue to invest in the future of Australia’s health by supporting small businesses with big ideas, and fund researchers working to improve health outcomes for all Aussies through the HCF Research Foundation.
We’re also committed to investing in the health and wellbeing of our staff. At HCF, we value diversity, inclusion and equality in the workplace, and are dedicated to creating a working culture where staff can flourish. We believe that giving employees a safe, healthy and sustainable work environment is a priority.
* Issued by HCF Life. Consider the PDS and TMD at getflip.com.au.
