Inter IKEA Group connects IKEA franchisees with range development and suppliers and ensures alignment of the overall IKEA strategic direction. Every day, we strive to develop, produce, and sell products and services that are affordable and accessible to everyone.
This role is positioned in Retail Concept Operations. You will belong to the Retail Digital Operations team, reporting to the Platform Area Manager.
In Retail Concept Operations, as part of Retail Concept, we protect, develop, and enable the IKEA Concept across markets and franchisees. We turn the "what" of the IKEA Concept into the "how" of everyday retail operations, making it easy to use, scale, and trust across the value chain.
We take pride in working in progressive ways of working, with empowered teams and strong digital competence. We focus on simple, practical solutions that strengthen both short- and long-term low cost, while supporting consistency and quality in how the IKEA Concept comes to life.
Together, we build ways of working where teams take ownership, collaborate closely, and continuously improve, so we can create meaningful value for IKEA, our franchisees, co-workers, and the many people.
Our team enables digital platforms that support the IKEA Concept across markets and franchisees, making it easier for products, services and teams to work together in a secure, scalable and reliable way. Together, we continuously improve developer experience and platform capabilities to create value across the IKEA value chain.
Our team is based in Malmö. We believe that your presence with the team and working the majority of the time in the workplace is important.
You will shape the platform that enables the next generation of agentic retail operations across IKEA and our franchisees. Combining strategic thinking with hands-on leadership, you will define its vision and roadmap, align with internal enabling functions and advance capabilities in the Microsoft ecosystem, including Copilot Studio, Microsoft Foundry and Agent 365. A central challenge is enabling agents to work together across our internal and retail tenants and retailers' separate tenants, with clear security and data boundaries. Working closely with developers, product teams, architects and suppliers, you will turn emerging opportunities into practical platform capabilities while ensuring operational excellence and continuous improvement. This is an exciting opportunity for a co-worker with experience in digital product, platform or technology development to take the next step in platform leadership and support IKEA's digital transformation journey.
You will lead a team that combines platform engineering with hands-on support to the business. Two Forward Deployed Engineers work directly inside the product teams in the capability area Retail Commercial and Customer, helping them find valuable use cases, build their first agents and move from experiment to production. Your job is to make that support repeatable: turn what the engineers learn into reusable capabilities, patterns and platform improvements, and align these with internal enabling functions so teams can adopt them consistently. By connecting practical retail needs with shared platform capabilities, you will help our work create lasting value in homes and hearts across the world.
On a typical working day, you will:
The role as a Digital Platform Leader requires you to:
It's a plus if you also:
We look forward to receiving your application by the 20th October 2026 at the latest. We encourage you to apply as soon as possible.
If you have any questions about the role or the recruitment process, or if you have a special need that requires accommodation in the recruitment process, feel free to contact the Recruiter Jordi Menick (jordi.menick@inter.ikea.com)
We always recruit based on values, competence, potential and diversity. Once competence requirements are met, we will first consider impacted co-workers employed in Inter IKEA Systems Service AB, Inter IKEA Technology Services AB and Inter IKEA Systems BV and secondly impacted co-workers at Inter IKEA Group.
ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.
How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.
ABOUT INTER IKEA GROUP
The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.
• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
