AIA

Digital Platform, Intern

AIA  •  Hong Kong, HK (Onsite)  •  5 hours ago
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Job Description

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

We are looking for a motivated and detail-oriented intern to support our digital platform initiatives. This role will focus on conducting research, gathering insights, and supporting User Acceptance Testing (UAT) to ensure seamless delivery of digital experiences.
This is an excellent opportunity to gain hands-on experience in digital product development, customer experience, and platform optimization.

Roles and Responsibilities:

1. Research & Analysis

  • Conduct market and competitor research on digital platforms, customer journeys, and emerging trends
  • Gather and synthesize user insights to support platform improvements

2. User Acceptance Testing (UAT) Support

  • Support execution of UAT activities for digital platforms (web/app)
  • Perform functional and user journey testing across platforms
  • Log, track, and follow up on defects with IT and product teams

3. Coordination & Documentation

  • Work closely with product, IT, and business teams to ensure alignment
  • Support project documentation, including requirements and testing reports
  • Help track progress, timelines, and deliverables

Minimum Job Requirements:

  • Currently pursuing a degree in Business, Information Systems, Computer Science, or related field
  • Strong analytical and problem-solving skills
  • High attention to detail and structured thinking
  • Good communication and presentation skills
  • Comfortable working with Excel, PowerPoint, and documentation tools
  • Interest in customer experience and digital innovation

Others:

  • You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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