Job Description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is currently seeking a Digital Organizational Change Management Consulting Director to join our growing family.

This role leads the people side of large-scale organizational change initiatives for Digital clients. They partner closely with client leaders and internal project teams to define change strategies, guide execution, and promote sustainable adoption across enterprise process, data, technology, and digital transformation initiatives.

Essential Job Functions:

•     Lead client engagements to define change management strategy aligned to strategic objectives, business priorities, and organizational risk associated with large-scale process, data, technology, and digital transformations.

•     Evaluate change scope, complexity, and readiness to determine appropriate change management approaches, sequencing, and risk mitigation strategies.

•     Design and oversee client-specific, employee-focused change management strategies that drive adoption, utilization, and proficiency with new ways of working.

•     Lead and facilitate executive and leadership-level planning and organizational change workshops (e.g., enterprise change prioritization, change readiness, leadership alignment) to strengthen sponsorship and accountability.

•     Oversee development and execution of integrated change management plans, including change, communication, and training strategies aligned to project governance and implementation timelines.

•     Direct and monitor the effectiveness of change efforts across sponsorship, stakeholder engagement, communications, training, resistance management, coaching, and reinforcement.

•     Oversee creation and management of change roadmaps, timelines, and plans with a focus on sustained behavioral and operational change.

•     Advise and coach client leaders and CLA project teams on best practices for leading change, managing resistance, and sustaining outcomes.

•     Monitor adoption metrics, change risks, and outcomes; adjust strategies to support long-term business impact and value realization.

•     Provide guidance, review, and oversight for work performed by Senior and Associate-level change practitioners.

•     Build and maintain trusted relationships with senior client stakeholders while demonstrating the impact of change management efforts on organizational and business outcomes.

REQUIREMENTS

Experience

7 years of experience working in project management or change management required.

Education

Bachelor's degree required. (Combination of relevant experience, education, and training may be accepted in lieu of degree.)

Certifications / Licenses

None required. Change management certification or designation preferred

Travel

<10% Travel

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

LI-RC1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here