There’s a Place for You at Crawford Electric Supply.
A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
It’s time to energize your future! Don’t miss out on this electrifying opportunity – apply today! Stay connected with us – follow our journey, job openings, and latest news on LinkedIn and Facebook
Position:
Digital Operations Specialist
Location:
Irving, TX
About Crawford:
Crawford Electric Supply is built on people, relationships, and getting things done the right way. We’re a leading electrical distributor across the Southeastern United States, known for showing up for our customers and supporting each other every step of the way.
We work hard, move fast, and take pride in what we do. We also believe work should be a place where you enjoy being part of the team. Around here, “Make Work Fun” is real. As part of the Sonepar family, you get real career growth, work you can take pride in, and a team that has your back.
Responsibilities
The Digital Operations Specialist is responsible for implementing, supporting, and growing adoption of Crawford's digital solutions. As the primary post-sale resource, this role manages customer onboarding, platform support, training, and ongoing customer success. Working closely with customers, sales teams, and Digital Solutions Business Development Managers, the Digital Operations Specialist helps ensure customers get maximum value from Crawford's digital tools and automation solutions.
What does a day in the life look like?
You'll spend your day helping customers launch and use Crawford's digital solutions, answering questions, resolving issues, and providing training. You'll monitor customer activity, work with sales teams on new implementations, and identify ways to increase adoption and improve the customer experience.
Essential Responsibilities
Customer Onboarding
Platform Support and Operations
Training and Customer Support
Performance and Continuous Improvement
What It Takes to Be Successful
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Crawford is an equal opportunity employer
Crawford is a subsidiary of Sonepar USA.
What We Offer You
We offer great family-friendly benefits to full-time associates:
We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Ready to join the fun? Apply today and become part of the Crawford Crew – where we work hard, laugh often, and always have a spark to share!
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here
LI-EV
Sonepar is an independent family-owned company standing as the world leader in B-to-B distribution of electrical equipment, solutions, and services. In 2024, Sonepar achieved sales of €32.5 billion. Present in 40 countries with a dense network of brands, the Group is leading an ambitious transformation to make its customers’ lives easier, providing them with an omnichannel experience and sustainable solutions in the building, industry, and energy markets. Sonepar’s 46,000 associates are committed to accelerating the world’s electrification and driven by a shared Purpose: Powering Progress for Future Generations.
