Job Description

• Solution Development: Design, test, deploy, and maintain Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI, and Power Pages) to digitize and automate manual processes and enhance decision-making capabilities.
• SharePoint Development: Develop and maintain modern SharePoint sites utilizing out-of-the-box features and adhering to modern design principles.
• Requirements Analysis: Collaborate with stakeholders to elicit, analyze, and document business requirements, translating them into clear functional and technical specifications.
• Execution & Collaboration: Work independently to manage daily taskings while collaborating effectively with cross-functional teams. Actively seek and incorporate guidance from the Tech & Automation Lead to ensure alignment with technical best practices and organizational standards.
• Training & Support: Develop and deliver end-user training materials and provide comprehensive technical support.
• Documentation & Records Management: Create and maintain detailed technical documentation for developed IT solutions, while simultaneously maintaining accurate logs for facility operations, maintenance, and project tracking.
• Quality Assurance (QA) & Testing: Apply structured testing methodologies to both digital automation projects and facility deployments to ensure reliable, consistent performance and safety compliance.
• Operations & Tasker Management: Supports ETMS2 operations as needed, managing the routing , tracking, and timely execution of internal/external taskers.
• Facilities & Project Coordination: Support day-to-day facility operations, including routine and preventative maintenance, space planning, vendor management, and small renovation projects. Maintain digital tracking of facility assets and equipment.
• R&D and Continuous Learning: Research emerging tech trends and innovative improvements. Actively participate in training for new systems, programming languages, or operational domains as required by evolving organizational tech strategies.

• Experience spanning technical support administrative functions.
• Exceptional teamwork and written/verbal communication skills.
• Committed to delivering high-quality solutions with a customer-service orientation.
• Highly adaptable, reliable, and committed to delivering high-quality, customer-focused solutions in dynamic environments.
• High attention to detail and analytical precision to develop effective solutions and adapt to changing requirements.
• Demonstrates willingness to learn new platforms as operational technology evolves.

• Experience with Information Architecture and/or User Interface Design (wireframes, mockups).
• Familiarity with programming concepts, logic-based development, and software testing.

• Must possess an active Secret clearance or be eligible to obtain one.