Job Description

The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.

As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development.

You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

• Support the planning and execution of integrated seller marketing campaigns across TikTok, LinkedIn, blogs, and other owned channels.
• Assist in creating social-first content, including copywriting, short-form videos, graphics, and campaign assets.
• Help manage TikTok and LinkedIn editorial calendars and coordinate content publishing.
• Support livestreams, webinars, and virtual/offline events, including production planning, on-site coordination, and post-event recaps.
• Coordinate with internal stakeholders, agencies, creators, and external partners to ensure projects are delivered on time.
• Assist with video production workflows, including creative development, production logistics, and post-production reviews.
• Support seller podcast interviews, including end-to-end project management, production coordination, post-production review, and launch.
• Conduct market research, competitor analysis, and social trend monitoring to identify new content and campaign opportunities.
• Track campaign performance and prepare reports with actionable insights and recommendations.
• Provide day-to-day operational support for marketing initiatives and special projects.

Minimum Qualifications

• Currently pursuing a Master's degree in Marketing, Communications, Business, Media, or a related discipline.
• Strong understanding of social media platforms, particularly TikTok and LinkedIn.
• Passion for content creation with a strong understanding of social trends, storytelling, and audience engagement.
• Familiarity with video production processes, including pre-production, on-site production, and post-production coordination.
• Excellent project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills with great attention to detail.
• Comfortable working cross-functionally with multiple stakeholders and external partners. Analytical mindset with experience monitoring campaign or social media performance.

Preferred Qualifications

• Experience managing or contributing to TikTok and/or LinkedIn accounts.
• Experience supporting video shoots, livestream production, or creator collaborations.
• Familiarity with social media analytics and performance reporting.
• Strong creative eye with an understanding of what makes engaging social content.
• Self-starter who thrives in a fast-paced, collaborative environment and is eager to learn.
• Previous experience supporting livestreams, webinars, events, or creator marketing initiatives is a strong plus.
• Previous experience managing or creating content for these platforms is highly preferred
• Proficiency in Microsoft Office or Google Workspace; experience with Canva, CapCut, Adobe Creative Suite, or similar creative tools is a plus
• Interest or experience in e-commerce, social commerce, digital marketing, or the creator economy is highly preferred.