Accor

Digital Marketing Manager

Accor  •  Singapore, SG (Onsite)  •  14 days ago
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Job Description

A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at the top of that hill.

We are seeking a dynamic and commercially driven Digital Marketing Manager to lead our digital presence, drive brand visibility, and convert engagement into revenue. This role will oversee all digital touchpoints—from social media to performance marketing—ensuring alignment with Mondrian’s brand voice while delivering measurable results.

Key Responsibilities

Digital Strategy & Brand Presence

  • Develop and execute a comprehensive digital marketing strategy aligned with business objectives and brand positioning
  • Manage brand storytelling across all digital platforms (website, social, email, third-party channels)
  • Ensure consistency in tone, visual identity, and messaging in line with Mondrian’s brand standards

Social Media & Content

  • Lead content planning and execution across platforms (Instagram, TikTok, LinkedIn, etc.)
  • Curate visually compelling and engaging content that reflects the hotel’s lifestyle positioning
  • Collaborate with creative teams, photographers, and influencers to produce high-impact campaigns

Performance Marketing & Analytics

  • Plan and manage digital campaigns (SEO, SEM, paid social, display ads) to drive traffic and conversions
  • Monitor campaign performance, optimize ROI, and provide actionable insights through analytics
  • Track KPIs including engagement, reach, conversion rates, and revenue contribution

Website & E-Commerce

  • Oversee website content, UX, and booking journey optimization
  • Work closely with revenue and e-commerce teams to drive direct bookings
  • Ensure SEO best practices are implemented and continuously improved

Partnerships & Influencer Marketing

  • Identify and manage collaborations with influencers, media, and brand partners
  • Execute campaigns that enhance brand awareness and social buzz
  • Monitor and evaluate partnership effectiveness

Cross-Functional Collaboration

  • Work closely with Sales, Revenue, and F&B teams to support campaigns and promotions
  • Align digital efforts with key hotel activations, events, and seasonal strategies

Additional Information

Accor

About Accor

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Issy-les-Moulineaux, FR
Year Founded
Unknown
Website
accor.com
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