Job Description

Position Snapshot

Location: Meycauayan, Bulacan, PH / Rockwell, Makati, PH

Company: Nestlé Business Services AOA, Inc.

Full-time | Hybrid: Once a week onsite

Join Nestlé Business Services (NBS) and lead the evolution of our Digital Marketing Experts service line. As a Digital Marketing Expert Lead, you will act as the primary liaison between global marketing teams, zones, and categories, driving operational excellence and strategic solutions. This leadership role focuses on managing a team of experts, fostering cross-functional collaboration, and ensuring consistent, high-quality delivery across markets.

Key Responsibilities:

• Drive adoption and evolution of Digital Marketing Experts service line through alignment with Global IMS, Group Marketing, Zones, and SBUs.
• Implement standard ways of working and best practices supported by training and onboarding plans.
• Lead people management activities including coaching, mentoring, and performance development.
• Oversee recruitment and onboarding processes to ensure consistency and quality.
• Develop proposals for scope expansion and integrated solutions to address business challenges.
• Manage relationships with key stakeholders to build trust and exceed expectations.
• Ensure operational excellence and high-quality service delivery across categories.

Qualifications:

• Education: Bachelor’s degree in Marketing, Business, or related field.
• Experience:
  • 4–6 years in Digital Marketing or eBusiness (agency or FMCG experience preferred).
  • Minimum 4 years managing teams, including remote teams.
• Skills:
  • Strong understanding of digital marketing levers (paid, earned, owned).
  • Proven leadership, communication, and stakeholder management skills.
  • Ability to manage multiple projects and navigate complex organizational structures.
  • Excellent presentation and content creation skills.
• Personal Attributes:
  • Courage to challenge the status quo.
  • Innovative mindset and passion for people development.
  • Ability to influence with integrity and adapt communication styles.