Job Description

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

The Role

The Digital Marketing Coordinator is a versatile, entry-level all-rounder supporting the Marketing division across owned and digital touchpoints. Reporting to the Social Media & Affiliate Manager, this role focuses on digital execution across organic social content creation, live event content capture, affiliate campaign tracking, and overall promotional support.

This role involves attending live events to film high-energy social content and may require domestic travel to cover key tours and brand activations across Australia.

Requirements

Outcomes to Deliver

In this role, success looks like:

• CRM campaign & lifecycle support: Help build, segment, test, schedule and deploy customer lifecycle campaigns across email, push, in-app, SMS and on-site channels, coordinating assets and drafting compliant, on-brand copy while supporting A/B testing and campaign optimisation.
• Website content management: Maintain the Home Page and Genre Page booking schedule, keeping event placements current and accurate, and execute routine website merchandising for Brand, Product and Seasonal campaigns.
• Social media & brand support: Collaborate with the Social Media Manager to create and edit engaging content, delivering against the content calendar in line with brand guidelines, messaging and deadlines.
• Reporting & administration: Compile post-campaign data and channel performance reporting against benchmarks, and provide broader administrative and operational support to the Marketing team.

Capabilities to Bring

You’ll thrive in this role if you bring:

• Degree in Marketing/Communications (or 1+ year in a digital marketing/content role).
• Hands-on experience filming and editing short-form videos (CapCut, TikTok, Reels) with a strong grasp of social trends.
• Outstanding copywriter with high attention to detail and knowledge of Australian privacy/SPAM Act regulations.
• Familiarity with social management platforms (Meta Business Suite, Hootsuite, Later) and standard office suites (Microsoft / Google).
• Strong organization, multitasking, and time management skills.
• Flexibility to travel domestically and work events outside standard office hours.

Benefits

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!

Learn more about TEG here – www.TEG.com.au

Only direct applications will be considered. No recruiters please