Job Description

About Us

The Q is one of South East Queensland’s most exciting entertainment and racing destinations, bringing together Greyhound racing, gaming, food & beverage and community experiences under one roof. We are looking for a driven and creative Digital Marketing & Communications Officer to help grow visitation, strengthen member loyalty and deliver engaging campaigns that connect with our audience.

About the Role

As the Digital Marketing & Communications Officer, you will be responsible for the day-to-day execution of The Q’s digital marketing strategy, with a strong focus on loyalty marketing, member communications, content creation and performance-driven campaigns.

You will work closely with Venue Operations, Gaming, Racing and Events teams to ensure promotions, offers and experiences are effectively communicated and deliver measurable results.

Tasks & Responsibilities

• Manage loyalty club communications (EDM, SMS, promotions)
• Develop and execute digital marketing campaigns across various channels
• Stay up-to-date with the latest digital marketing trends and best practices
• Create and manage content for social media platforms, including Facebook, Twitter, Instagram, and LinkedIn
• Monitor and analyze website traffic and social media engagement to optimize campaigns and improve performance
• Collaborate with the Racing and Venue team to develop and implement marketing campaigns

Qualifications & experience

• Bachelor's degree in marketing, communications, or a related field
• Strong understanding of digital marketing channels, including social media, email, and website
• Experience with marketing automation platforms, or CRM/loyalty platforms
• Excellent written and verbal communication skills
• Strong copywriting and content creation
• Strong analytical skills and ability to interpret data to make informed decisions
• Ability to work independently and as part of a team
• Gaming, clubs, hospitality or entertainment experience (ideal)

If you’re organised, creative and love marketing that drives real foot traffic — we’d love to hear from you.

Apply now and help shape the future of The Q.