Job Description

Job Title: Account Manager

Location: Fully Remote

Our client is a dynamic digital marketing agency specializing in creative design and innovative marketing strategies. Their team operates remotely, leveraging technology to deliver exceptional results for their clients. We are currently seeking a motivated and detail-oriented Account Manager to join their team.

As an Account Manager, you will play a crucial role in ensuring the seamless coordination of projects and maintaining high levels of client satisfaction. You will act as a traffic controller, managing all client queries and communications with precision and professionalism. This role requires excellent communication skills in both English and Afrikaans, as well as experience with Agile or Scrum methodologies.

Key Responsibilities:

• Serve as the primary point of contact for client inquiries and requests, maintaining open lines of communication at all times.
• Coordinate project workflows and deadlines, ensuring timely delivery of tasks and milestones.
• Utilize project management systems to track progress and manage tasks efficiently, providing regular updates to clients and internal teams.
• Collaborate with cross-functional teams to execute digital marketing campaigns and creative projects, ensuring alignment with client objectives.
• Maintain detailed records and documentation for all client interactions and project activities, demonstrating a keen attention to detail.

Requirements:

• 1-2 years of experience in a digital marketing agency or design agency.
• Strong proficiency in English and Afrikaans, both written and verbal.
• Excellent organizational skills with a keen attention to detail.
• Experience with Agile or Scrum methodologies preferred.
• Ability to thrive in a remote work environment, with flexibility in working hours.
• Must have own laptop, cellphone, and backup power option for load shedding.
• Copywriting or digital marketing skills would be advantageous.
• Proactive attitude with a commitment to meeting deadlines and exceeding client expectations.

Benefits:

• Fully remote position with flexible working hours.
• Competitive salary ranging from R10,000 to R15,000 per month.
• Opportunities for professional growth and advancement.
• Training provided to enhance skills and expertise.
• Join a collaborative team of creative professionals in a dynamic work environment.

If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply by submitting your CV. We look forward to receiving your application.