Job Description

Salary Rate: $54,702-$57,000 – Check out the YMCA’s total compensation package!

Location: 90 Eglinton Ave East, Toronto ON

Work Hours: 37.5 Hours/Week

Employment Type: Contract Full-Time Salaried (18 months) - Existing Vacancy

Number of Vacancies: 1

Anticipated Start Date: July 15, 2026

Deadline to Apply: June 15, 2026 by 5:00 PM

Be the Spark! Join our dynamic Marketing & Communications team, where every day is different, and you will always be engaged with meaningful work!

The Digital Learning Content Developer leads the creation, development, and continuous improvement of digital learning and content initiatives for the YMCA Ignite platform. This role designs engaging, accessible, and high-quality online learning experiences while supporting awareness, engagement, and participation through multimedia and promotional content. Working collaboratively with subject matter experts and internal stakeholders, the Digital Learning Content Developer translates program goals into effective digital learning solutions that enhance the learner experience and support the growth, reach, and impact of YMCA Ignite.

In this role, you will:

• Lead the end-to-end creation of engaging, learner-centered online courses for the YMCA Ignite platform from concept through launch.
• Apply instructional design principles and learning theory to ensure effective, accessible, and inclusive learning experiences.
• Collaborate with subject matter experts and internal teams to translate program goals into structured, high-quality learning experiences and curricula.
• Support innovation and continuous improvement in digital learning and content creation approaches.
• Monitor learner feedback and platform data to support continuous improvement of content and delivery approaches.
• Collaborate closely with the Marketing and Communications team to support integrated campaigns and ensure alignment between learning content and promotional initiatives.
• Contribute to marketing and communications efforts related to YMCA Ignite, including newsletters and promotional campaigns.
• Ensure all content aligns with YMCA brand standards and platform requirements.
• Develop scripts, storyboards, assessments, and multimedia content to support effective and engaging course delivery.
• Develop content such as videos and social media posts to promote courses, the platform, and learner engagement.
• Create and produce video content for courses and digital channels, including basic filming, editing, and post-production.
• Build interactive e-learning modules using authoring tools such as Articulate Storyline, Rise, or similar platforms.
• Set up and publish courses within the Learning Management System (LMS), ensuring proper structure, functionality, and user experience.
• Perform light backend administration within the LMS, including course updates, user management, and general platform maintenance.
• Support the planning and delivery of webinars and virtual learning experiences, including content preparation and setup.
• Review and update existing course content to ensure accuracy, relevance, and quality.
• Perform other duties as assigned.

You bring:

• Post-secondary education in a related field or equivalent experience.
• Minimum 2–3 years of experience in online learning, instructional design, content creation, or digital media production.
• Demonstrated experience creating engaging e-learning content using authoring tools such as Articulate Storyline, Rise, or similar platforms.
• Experience setting up and managing courses within a Learning Management System (LMS), including basic backend administration such as course configuration and user management.
• Experience producing video content, including basic filming, editing, and post-production.
• Experience supporting or delivering webinars or virtual learning sessions is an asset.
• Experience working with subject matter experts and cross-functional teams.
• Understanding of instructional design methodologies and learning principles.
• Familiarity with social media and digital marketing, with the ability to create content that promotes engagement.
• Knowledge of Learning Management Systems is a strong asset.
• Familiarity with accessibility standards and inclusive design practices.
• Strong storytelling ability, with excellent writing, editing, and content development skills across formats.
• Strong organizational skills with the ability to manage multiple projects and shifting priorities.
• Analytical mindset with the ability to interpret feedback and improve content performance.
• Attention to detail and commitment to producing high-quality, user-focused content.
• Excellent interpersonal, communication, written, and presentation skills.
• Excellent understanding of diversity, inclusion, and equity, including the ability to identify and address barriers, work effectively with diverse stakeholders, and integrate equity into program design.

What you need to succeed:

• Commitment to the YMCA’s Mission, Vision and Values
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2025–2030 strategic plan, Greater Together, which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.