Social.Lab South Africa

Digital Intelligence & Data Analyst - Coca-Cola Intel Team (3 month Contract)

Social.Lab South Africa  •  Johannesburg, ZA (Hybrid)  •  1 month ago
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Job Description

Ogilvy Social Lab, part of WPP, is setting global benchmarks in digital marketing and is driven by offering our expertise to both local and international clients through a multi-market footprint.

We have enabled 'borderless ways of working', operating as connected teams and providing Creative, Content, Media and Intelligence capabilities to Ogilvy agencies and clients in more than 20 countries.

Join our globally connected team and work on challenging projects that transcend borders. Embrace a career that takes you to new horizons and make a global impact!

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

This role is dedicated to working on the Studio X Coca-Cola Intel team. That means you’ll be embedded in one of the most exciting and high-impact client teams, providing reporting and intelligence that helps the biggest brand in the world make business decisions for Coca-Cola Europe. You’ll be part of an effort that spans:

  • Crisis and reputation monitoring to protect one of the world’s most loved brands.
  • Charter reports/research to track campaign performance and support new brand initiatives.
  • Trendspotting and industry landscape/influencer analysis to ensure Coca-Cola leads in culture and conversation.

This is your chance to take part in shaping the future of an iconic brand through insights that matter.

We are looking for a:

Digital Intelligence & Data Analyst - Coca-Cola Intel Team

YOUR MAIN RESPONSIBILITIES:

  • Analyse social and digital data through a set of tools (Sprinklr, YouScan, NewsWhip, RivalIQ, Global Web Index, Semrush, Social Lab Proprietary Tools, etc.) based on a client briefing. Develop custom approaches leveraging available data sets and technologies to deliver actionable insights that inform strategic recommendations.
  • Design insightful reports and audits with strategic recommendations.
  • Deliver reporting and insights for Coca-Cola across multiple streams-crisis monitoring, brand reputation tracking, charter performance, research for new charters, trendspotting, industry landscape reviews, and influencer analysis.
  • Support Social.Lab (Intel) and Studio X business development efforts with digital and social media data analysis.
  • Collaborate with Studio X and TCCC data providers.
  • Participate in the creation of new, commercially viable data products.
  • Be client-facing for the presentation of intelligence work.

YOUR TRACK RECORD SHOWS:

  • 2+ years of experience in Social/Digital/Search Data Analytics, Insights and Digital/Social Strategy (seniority level to be determined based on your background and experience).
  • Strong research and analytical skills—understand how to apply qualitative and quantitative learnings and turn them into actionable insights.
  • Comfortable using social and digital monitoring technologies such as Sprinklr, YouScan, NewsWhip, GWI, etc.
  • Expert understanding of social media and the wider digital communication landscape.
  • Ability to work effectively, proactively and seamlessly amongst an integrated agency team.
  • Eye for innovation and the next emerging platform or partner.

MUST-HAVE:

  • Always-on social listening analysis and insights generation.
  • Cultural tracking (including trends) and insights generation for always-on and campaign use.
  • A strong understanding of today’s social media landscape and internet culture (Social 3.0, culture-first, community and creators led, audience-first) and new channels’ codes.
  • A strong understanding of social media performance metrics/KPIs for organic media.
  • Strong reporting and visualisation skills.

NICE-TO-HAVE:

  • Sprinklr tool expertise.
  • Dashboarding, data collection and data visualisation experience.
  • Knowledge of customer research is a plus.
  • Works well in fast-paced environment.

WE OFFER YOU:

  • The chance to work with the Coca-Cola Europe's Studio X Intel team, where your insights will directly influence one of the world’s most iconic brands.
  • Hybrid working policy
Social.Lab South Africa

About Social.Lab South Africa

Great campaigns start with strong, big ideas at its core. We call this engaging ‘story thinking’ – where we develop relevant, engaging content & experiences for our clients.

 

At Social.Lab we believe that a Story is only as good as the distribution system that is able to deliver it to the right audiences, at exactly the right time and in the right place. This is our point of difference and what we refer to as this ‘Smart System Distribution’ – ensuring precision in distribution, network usage & cross-channel integration.

Industry
Marketing & Advertising
Company Size
Unknown
Headquarters
Cape Town, ZA
Year Founded
Unknown
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