You’re only human.
It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
The Opportunity – Digital Health and Innovation Lead
This newly created role sits at the intersection of digital transformation and innovation, helping shape how digital health and emerging technologies are integrated across Medibank. Reporting to the Squad Lead, Health Advisory, you will lead the identification, assessment and implementation of innovative digital health solutions that are clinically safe, strategically aligned and deliver meaningful outcomes for customers, patients and our people. Working across clinical, operational and digital teams, you will play a key role in advancing Medibank's digital health agenda and future-focused healthcare delivery.
How you will create value
In this broad and dynamic role, you will add value by:
Leading the identification and prioritisation of digital health, AI and emerging technology opportunities aligned to Medibank's strategic objectives.
Driving the assessment, piloting and implementation of innovative digital health solutions, ensuring they meet clinical governance, safety, privacy and risk requirements.
Building and maintaining a structured innovation and partnerships pipeline, translating strategic priorities into practical and scalable initiatives.
Providing expert advice on the clinical, operational and customer impact of new technologies and digital health solutions.
Building digital health capability across the Health Advisory Squad and broader enterprise through practical tools, frameworks, education and thought leadership.
Fostering strong partnerships across clinical, operational, technology and external stakeholder groups to ensure successful adoption and sustainable outcomes.
Acting as a trusted advisor and connector between clinical, business and technology teams to support innovation that is grounded in real-world clinical needs.
About you
You are an experienced medical professional with a strong background in digital health, innovation or transformation. You bring a strategic mindset, strong stakeholder engagement skills and the ability to translate complex concepts into practical solutions. Your passion for improving healthcare outcomes through innovation, combined with your clinical credibility and collaborative approach, will enable you to thrive in this role.
Key attributes and experience include:
Medical qualification (MBBS or equivalent) with significant clinical experience.
Demonstrated experience in digital health, healthcare innovation, transformation or health informatics.
Experience working across clinical and non-clinical teams to deliver strategic initiatives and organisational outcomes.
Strong understanding of clinical governance, risk management, safety and regulatory considerations relating to digital health solutions.
Knowledge of emerging technologies including AI, virtual care and data-enabled healthcare solutions.
Proven ability to influence stakeholders, build partnerships and navigate complex organisational environments.
Excellent communication, facilitation and problem-solving skills, with the ability to simplify complex concepts and drive practical outcomes.
Imagine working with us
We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.
Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/
For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.
If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion(please copy and paste the URL onto your browser)
Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work
At Medibank we are motivated by improving the health of all Australians and the health of our members. We are passionate about building a better health system that is centred on people, and sustainable in the long term.
Medibank’s core business is the underwriting and distribution of private health insurance policies through our two brands, Medibank and ahm.
We also provide a range of integrated healthcare services to our private health insurance policyholders, government, corporate and other retail customers.
Medibank’s headquarters are in Melbourne, Victoria, with operations throughout Australia.
