Job Description

Your Role

As a Digital Experience Project Director, you will serve as a strategic partner to the Studio Director and Global Account Director, with primary responsibility for shepherding the end-to-end digital experience design process across ongoing engagements and flagship initiatives for key accounts. This role blends client leadership, strategic thinking, and hands-on delivery oversight, ensuring that digital experience work is aligned with client business objectives while maintaining excellence in execution.

What You Will Do

Client Leadership & Partnership

• Act as a day-to-day senior partner to major client stakeholders, building trust and deepening relationships across business and functional teams
• Partner closely with the Global Account Director to shape account strategy and identify growth opportunities within digital experience
• Develop a deep understanding of the client’s business model, industry, and strategic priorities to provide proactive, informed guidance
• Translate client needs into actionable scope

Digital Experience Design Leadership

• Lead and orchestrate the digital experience design process, from discovery through delivery, across multiple engagements
• Ensure consistency, quality, and strategic alignment across flagship projects and broader program work
• Serve as a steward of digital experience best practices, guiding teams on methodology, tools, and outputs
• Collaborate closely with design teams, consultant teams, and vendors to ensure integrated delivery

Project & Delivery Oversight

• Alongside a design manager, oversee the delivery of projects of projects, ensuring timelines, scope, and quality standards are met
• Partner with project management and technical leads to manage risks, dependencies, and resources
• Provide hands-on guidance to design teams, ensuring work is both innovative and grounded in client objectives
• Step in where needed to help structure workstreams, facilitate workshops, or drive key decisions

Your Qualifications

• 15+ years of experience
• Strategic thinker with strong business acumen
• Execution-focused leader who can bridge vision and delivery
• Deep client empathy and relationship-building skills
• Ability to navigate ambiguity and drive clarity across teams
• Excellent communication and stakeholder management skills, with comfort engaging senior client leaders

**The base salary range will be estimated between $150,000 to $190,000. Gensler’s total compensation package is multi-layered and includes a base salary, two annual bonuses paid in December and June. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler **

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.