Metcash

Digital eCommerce Co-Ordinator

Metcash  •  Macquarie Park, AU (Hybrid)  •  6 hours ago
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Job Description

At Metcash Food, we’re the power behind local business, proudly supplying over 1600 independently owned stores in every corner of Australia and New Zealand. With a range of trusted independent brands like IGA, Foodland and Campbells/C-Store, our stores sit at the heart of their communities, providing locals with the products and homegrown produce they love most.

About the Opportunity

Join Sorted (Metcash’s eCommerce engine) as a Digital eCommerce Co-Ordinator and help power the Campbells B2B experience for thousands of Aussie small businesses. If you love launching campaigns, spotting what’s working, and iterating fast - this role is for you.

You’ll bring digital trading to life across EDM, social and onsite - backed by clean reporting and insights that lift customer experience and drive online sales.

This is a full-time, 12- month Fixed Term Contract Opportunity.

What you’ll do

  • Run the campaign rhythm (EDM + social): build, schedule and launch to plan - keeping the calendar tight and activity moving.
  • Keep audiences ready to convert: maintain clean lists and databases in Excel - supporting segmentation, reporting and sends.
  • Keep the site looking sharp: coordinate and refresh digital banners across key locations.
  • Track, learn and improve (incl. AI trading): monitor results, capture insights and recommendations, keep trackers up to date, and run quick checks/escalations on AI/ML campaigns.

What you’ll bring

  • You’ve executed EDMs, onsite banners and social campaigns end-to-end.
  • You’re strong in Excel, comfortable with Google Analytics, and keen on optimisation (A/B testing, segmentation, lifecycle) or you learn fast.
  • You’re curious and data-minded, with great attention to detail - you enjoy QA and turning numbers into next actions.
  • You can brief creative, coordinate assets and partner with brand/design - and you’re excited by AI/ML and the future of digital trading.

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

📚 Career Growth: Endless learning and development opportunities

👶 Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

🌈 Inclusive Culture: Bronze Employer for LGBTQ Inclusion

⚖️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

🧠 Mental Health: Gold accreditation by Mental Health Australia

🏡 Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

#LI-SO1#Hybrid

Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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