Job Description

IMA is a creative agency built to create connections people buy into—emotionally and literally. From advertising and media to e-commerce and retail activations, we deliver work that earns attention and gives people a reason to choose your brand in moments that matter.

We’re looking for a meticulous, technically skilled Digital DTP Operator to join our Studio Production team. You’ll bring excellent and comprehensive digital artwork skills, and a practical understanding of how creative work is adapted, built and delivered across digital platforms, including Amazon Marketplace.

What you’ll get from us

• A chance to develop your career within an award-winning, people-first creative agency
• Access to Paymenow and Payjoy to aid with financial wellbeing
• Enrolment into Medical Aid and Medical Insurance Gap Cover
• Disability cover
• The chance to become a part of a growing global studio
• Global office locations
• Group life cover

The Digital DTP Operator role

• Prepare, adapt and deliver digital artwork for e-commerce platforms, specifically Amazon Marketplace.
• Build accurate assets across multiple sizes, formats, languages, platforms and specifications, following creative concepts, brand guidelines and design systems.
• Retouch, resize and optimise imagery, graphics and typography for digital use.
• Prepare files correctly for delivery, including naming conventions, file formats, dimensions, resolution, compression and accessibility requirements.
• Manage amends and feedback efficiently, collaborate with designers, developers, producers, clients and suppliers, and resolve technical and creative queries.
• Carry out thorough quality assurance checks, organise working files and source assets, and help improve production processes, templates and ways of working.

What We’re Looking For

• Strong experience in digital artwork, creative production, artwork adaptation or a similar role within an agency, studio or in-house creative team.
• Excellent technical skills across Adobe Photoshop, Illustrator, InDesign and relevant design and production software.
• Experience producing and optimising digital assets for e-commerce platforms.
• Strong understanding of digital formats, specifications, file preparation, accessibility, responsive design and production workflows, with a sharp eye for detail.
• Highly organised, proactive and dependable, with the ability to manage multiple projects, deadlines and priorities, communicate confidently, collaborate effectively and take ownership from brief through to final delivery.

Our Values at IMA

• Own it - take responsibility when it matters.
• Build Trust - nurture honest, open, lasting relationships.
• Stay Hungry - keep learning, improving and staying curious.

We welcome applications from people of all backgrounds, perspectives and experiences. If this Digital DTP Operator opportunity sounds like a fit, we’d love to hear from you.

We are an equal opportunity employer. Preference will be given to suitably qualified candidates from designated groups in line with the company’s Employment Equity Plan.