Job Description
Established in 1968, Gilead has over 50 years of experience providing the highest quality services that support each person’s recovery from mental health or substance use challenges in their lives. Gilead empowers personal growth, independence and recovery through improved mental health, physical well-being, and community integration. Gilead’s supportive and collaborative services are marked by excellence, compassion, innovation, and integrity.
Through support from the Rural Health Transformation Program the Bridging the Digital Divide Program at Oak Hill’s Integrated Center will work to close the digital divide that currently exists for aging adults and adults with disabilities located in rural communities in northwestern Connecticut by connecting them to appropriate resources and technology. The Digital Divide Coordinator (DDC) will be responsible for performing community outreach and conducting training to support the targeted population. The DDC will join a multidisciplinary team to collaboratively enhance community awareness and knowledge of standard technology and assistive technology in ways that align with best practices. The DDC will assist the Director of Assistive Technology Services at Oak Hill with projects and ancillary assignments, on an as needed basis.
SUPERVISORY AND OTHER CONTACTS
• This position will report to the Director of Assistive Technology Services. The DDC will not have any supervisory responsibilities.
• This individual will work with community members, agencies, and other statewide partners as a liaison to Oak Hill’s Integrated Center team. Occasional collaboration with other Oak Hill departments is required
RESPONSIBLITIES
1. Provide technology assistance, outreach, and services to aging adults and adults with disabilities to help reduce their social isolation and increase their access to technology and connectivity. Areas of desired access may include employment, home, and community settings. Service delivery via both remote and in-person modalities are expected. Programmatic documentation is required, as applicable.
2. Conduct individual and group trainings on general technology operations.
3. Refer clients to Oak Hill’s Assistive Technology services when more comprehensive support is warranted. As such, the DDC will facilitate a critical continuum of care.
4. Coordinate with Integrated Center and Oak Hill staff, as well as outside vendors, to manage and execute services, events, activities, and programs critical to our mission.
5. Develop and maintain community connections to facilitate technology awareness and access.
6. Design, develop, and deliver engaging presentations and workshops that align with best practices for residential, vocational, and consumer groups at the local and national levels.
7. Stay current with technology trends and ensure high quality service delivery.
QUALIFICATION REQUIREMENTS
• High School Diploma
• Experiences in the field of disability services, human services, and/or social work
• Experiences operating and troubleshooting technology tools and devices
• Ability to interact well with varying cultures and ages, including the aging population
• Quality writing, time management, and verbal communication skills; exceptional organizational skills applied in a deadline driven environment.
• Must be willing to travel to northwestern Connecticut to meet with clients
Preferred Requirements:
• Entry level knowledge and experience in assistive technology
• Training/teaching experience
• Secondary education
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We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.
Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.
An Equal Opportunity Employer.
