The Warehouse Group

Digital Data Analyst

The Warehouse Group  •  Auckland, NZ (Onsite)  •  3 hours ago
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Job Description

The Warehouse Group looks after some of Aotearoa’s iconic brands - The Warehouse, Warehouse Stationery, and Noel Leeming. Our brands mean a lot to us and our customers because we’re always working to deliver relevant and exciting customer experiences to New Zealanders. 

If you have a few years in a digital analytics role, or perhaps working agency side and ready to step into your next challenge, this could be your role! Fast paced, high impact and key to drive insights and improvements across our digital platforms, plus working with our talented Omni Experience team!

As Digital Data Analyst, you’ll help turn digital, customer and omnichannel data into meaningful insights that support better business decisions. 

Reporting to the MarTech Enablement Manager, you’ll play a hands-on role in measuring digital performance, maintaining analytics governance and enabling the business to make actionable improvements by delivering key reporting across our digital platforms. Partner with teams across Digital, Marketing, Customer, Data and Technology, and external analytics partners, to ensure our digital activity is accurately tracked and our insights are translated into meaningful recommendations that drive customer experience, commercial performance, and data-informed decision-making.

What you’ll be doing: 

  • Turn digital, customer and omnichannel data into clear insights that support commercial decisions and customer experience improvements. 
  • Develop and maintain dashboards, reports and performance visualisations across digital and omnichannel activity. 
  • Manage digital measurement requirements across platforms such as GA4, Google Tag Manager, Looker Studio and Power BI. 
  • Monitor data quality, reporting consistency and analytics governance across key digital platforms. 
  • Partner with Digital, Marketing, Customer, Data and Technology teams to define metrics, measure initiatives and identify optimisation opportunities. 
  • Manage our external agencies and analytics partners to maintain tracking, tagging and measurement solutions. 
  • Support testing activity and analysing performance outcomes. 
  • Translate complex analysis into practical recommendations for stakeholders across the business. 

Qualifications

You’ll be curious, commercially minded and confident working with digital analytics. By working cross functionally, asking the right questions and turning analytics into key insights and reporting, you’ll help define performance areas that will drive improvements. Strong attention to detail and a passion for improving digital performance will be key!

Ideally, you’ll have: 

  • 2+ years’ experience in a digital analytics, measurement, tagging or a similar analytics role. 
  • Hands-on experience with Google Analytics or similar web analytics tools, including digital performance measurement and customer journey analysis. 
  • Confidence using GA4, Google Tag Manager, Looker Studio and Power BI. 
  • Experience querying and analysing data using SQL, reporting systems or business intelligence tools. 
  • Strong analytical, problem-solving and communication skills. 
  • Ability to manage competing priorities and influence outcomes with stakeholders. 
  • A good eye for data quality, governance and reporting accuracy. 
  • Experience in retail, ecommerce or omnichannel analytics would be an advantage, particularly in SKU-level performance analysis.

Additional Information

Come work with us as we look to build exceptional retail brands our customers will love!

When you join us, we offer a range of benefits that work for you, your lifestyle, and your career, which include:

  • Discounts across our brands
  • Birthday leave
  • Free parking, EV charging and on-site gym at our Northshore support office
  • We value collaboration, connection & flexibility – with 1 day (Friday) WFH
  • A range of wellbeing support and development opportunities

The Warehouse Group is constantly evolving, this is a great opportunity to grow with us!

The Warehouse Group

About The Warehouse Group

The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. We have over 180 retail stores, online stores as well as distribution centres throughout New Zealand. We also have two overseas sourcing offices located in China and India. We are a people-centred business with more than 10,000 team employees across our locations.

TWG is known for being Here for Good - it’s who we are and what keeps us focused to succeed. It represents our commitment to better living for all New Zealanders, through sustainable retail products and practices and the mission of contributing to the long-lasting health of our planet.

Over the years, we’ve raised over 50 million dollars for New Zealand communities and have contributed to countless community-focussed initiatives. We were the first company in New Zealand to add a Shielded Site link to the Women's Refuge website to help protect those experiencing family violence, and were a key supporter of the Government’s Family Violence Victims’ Protection Bill. We were New Zealand’s first large company and the third major retailer in the world to go carbon neutral.

While we are 40+ years old as a business, in many ways we feel we’re just getting started.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Auckland, NZ
Year Founded
Unknown
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