Hexaware Technologies

Digital CRM Consultant

Hexaware Technologies  •  United States (Hybrid)  •  4 hours ago
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Job Description

Salesforce CPQ & Revenue Cloud Business Analyst Location Hybrid / Remote / Onsite – USA Experience 5–10+ years overall experience with 3+ years in Salesforce CPQ / Revenue Cloud Role Overview We are seeking an experienced Salesforce CPQ & Revenue Cloud Business Analyst to drive transformation across Lead-to-Quote, Quote-to-Cash (Q2C), Revenue Lifecycle Management, Pricing, Contracting, and Billing processes. The ideal candidate will work closely with business stakeholders, sales operations, finance, and technical teams to define business requirements, optimize revenue operations, and enable scalable Salesforce-based solutions. The candidate should possess strong domain expertise in Salesforce CPQ / Revenue Cloud, subscription models, pricing strategies, product catalog management, and enterprise quote-to-cash processes. Key Responsibilities Business Analysis & Stakeholder Management Collaborate with business stakeholders across Sales, Finance, RevOps, Customer Success, and Operations to gather and document requirements. Lead workshops to understand current-state processes and define future-state business capabilities. Translate business requirements into functional specifications, user stories, acceptance criteria, and process flows. Act as liaison between business users, architects, developers, QA, and implementation partners. Salesforce CPQ / Revenue Cloud Functional Expertise Analyze and design solutions for: Product catalog and product hierarchy Bundles, nested bundles, and product configuration Pricing models, discounting, approvals, and guided selling Quote generation and quote lifecycle Contracting and renewals Subscription and usage-based business models Amendments, ramp deals, co-terming, and renewals Revenue lifecycle processes Support implementation and enhancement of Salesforce Revenue Cloud capabilities. Define business rules for pricing, promotions, entitlements, and commercial structures. Quote-to-Cash & Revenue Operations
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
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