Hexaware Technologies

Digital CRM Consultant

Hexaware Technologies  •  Mexico (Onsite)  •  16 days ago
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Job Description

JD Senior Salesforce Consultant with over 5+ years of specialized expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ (Apttus/Conga), and OmniStudio implementations. The ideal candidate will have a strong background in business analysis, project management, solution consulting, and Agile Scrum methodologies, with proven experience across multiple industry verticals including financial services, insurance, healthcare, and payment syst ems. Manage end-to-end Salesforce implementation projects including Sales Cloud, Service Cloud, Experience Cloud, and CPQ solutions. Conduct discovery workshops, gather and analyze business requirements, and translate them into user stories and functional specifications. Provide ongoing support post-implementation by analyzing case trends, resolving issues, and recommending process improvements. Develop KPIs and dashboards using Salesforce Einstein Analytics to provide actionable business insights. Facilitate communication between business and IT teams, ensuring clear understanding and smooth delivery of features. Lead due diligence efforts and transformation roadmaps for operational and technological improvements.
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
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