2 open roles: 1 x Full Time Permanent + 1 x Full Time Fixed Term until November 2027
Remuneration: $92,265 +17% super (Level 5)
Location: Kensington UNSW Campus (hybrid)
Why Your Role Matters
This role sits within the Marketing & Digital Experience portfolio, which brings together the Marketing & Content, Digital Experience, Strategy & Performance, and Future Student Recruitment teams, as well as UNSW's offshore operations.
The Digital Content Officer plays a key role in creating and optimising digital content that supports prospective students throughout their decision-making journey. Working closely with stakeholders across the University, you will develop and refresh web content that enhances the user experience, improves conversion outcomes, and supports future student recruitment objectives.
We are currently recruiting for two opportunities: one full-time continuing position and one full-time fixed-term position until November 2027. Both roles report to a Marketing Lead and have no direct reports.
Main Responsibilities Summary
Develop and publish web content improvements in line with technical and brand standards
Develop long and short form content for web, email and printed collateral
Develop content with a SEO informed approach
Support the delivery of the annual Future Students web content work plan, driving web performance improvements for Future Student audiences
Coordinate the development of website content including search insights, fact checking, sourcing to create compelling written web content to promote UNSW
Publish content on Adobe Experience Manager and UNSW websites; maximising use of content technologies and automations such as content and experience fragments
Coordinate stakeholder approvals and adherence to technical, legal and brand standards
Monitor and report on web content metrics to make continuous improvements and ensure content is being fully utilised
Who You Are
We are looking for someone who is aligned with UNSW’s vision and values, who is collaborative, organised and energised by working with multiple people. We’d love you to come equipped with:
Experience in web content writing and publishing or an equivalent level of industry knowledge gained through any other combination of education, training and experience
Experience with writing content that has been SEO informed
Highly developed written and visual digital content craftsmanship in a KPI driven marketing context, with hands on web publishing experience
Digital agency, higher education and/or premium brand experience is highly desirable
An understanding of digital content technologies and automations including content and experience fragments is desirable. Experience using Adobe Experience Manager, Adobe Analytics, Wrike, Trello, SEMRush, Clearscope, Site improve, Figma would be advantageous.
Experience in working in an agile, sprint-based digital content delivery environment
Working hours are Monday to Friday during standard business hours, with the team operating in a hybrid working environment.
In your application, you will be asked whether you wish to be considered for the continuing role, the fixed-term role, or both.
Candidates will need to have full working rights – this role is not available for sponsorship.
Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
Access to up to 17% Superannuation contributions and additional leave loading payments
Additional 3 days of leave over the end of the year period
Discounts and entitlements (retail, education, fitness)
Recruitment process: Please submit your resume and cover letter that outlines your interest in the role. You’ll also be asked to answer a couple of questions around your experience in the application form (they will come up when you click “apply” – you can draft, save and come back to your answers later).
Applications close: 26 June 5PM
Get in touch for any question or support: Anne, Talent Acquisition Associate at a.de_voronine@unsw.edu.au
Applications cannot be accepted if sent directly to the contact listed. We reserve the right to close earlier than the closing date stated above so don't delay submitting your application!
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Pre-Employment Checks
Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:
Provide Evidencing Aboriginal and/or Torres Strait Islander documentation (if successful)
National and International Criminal history checks
Entitlement to work and ID checks
Working With Children Checks
Completion of a Gender-Based Violence Prevention Declaration
Verification of relevant qualifications
Verification of relevant professional membership
Employment history and reference checks
Financial responsibility assessments/checks
Medical Checks and Assessments
Compliance with the necessary combination of these checks is a condition of employment at UNSW.
