Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories.

We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry.

Peter Millar isseekingan experienced, strategic, andcustomer focusedContent Manager to lead the planning, execution, and optimization of meaningful content across the full customer lifecycle. This role oversees our digital content ecosystem — shaping how our brand shows up across the website, marketing channels, and broader digital experience to drive engagement, conversion, and brand awareness.

As a key connector between brand storytelling, commerce strategy, and execution, the Content Manager will develop and manage a strategic content roadmap and calendar that delivers valuable, relevant, and compelling experiences at every stage of the customer journey. You will collaborate closely with cross‑functional partners across Digital Commerce, Lifecycle Marketing, Site Merchandising, Digital Analytics, Site Operations, Creative, and Corporate Marketing to ensure alignment, consistency, and impact across all touchpoints.

This role combinesbig‑picturestrategy withhands‑onexecution — using performance insights to continuouslyoptimizecontent, elevate storytelling, and support product discovery, conversion, and revenue growth. The ideal candidate is a strong communicator and process leader who thrives in a collaborative environment, brings a thoughtful,data informedapproach to content strategy, and builds strong partnerships across teams with clarity, curiosity, and a positive attitude.

ESSENTIAL FUNCTIONS

• Develop, overseeand execute acustomer centriccontent strategy that supports brand storytelling, digital commerce goals, and a seamless end‑to‑end customer journey across acquisition and retention moments.

• Lead the planning, organization, and management of the content calendar, aligning priorities across teams, campaigns, and seasonal initiatives to ensure timely, cohesive execution.

• Apply a thoughtful,data informedapproach to content placement and messaging across key stages of the customer lifecycle. Balance new customer acquisition andloyalty drivenengagement to maximize impact throughout the funnel.

• Monitor and analyze weekly site and content performance through a customer experience lens. Develop reporting frameworks and translate insights into actionable recommendations to improve engagement, conversion rate (CVR), and overall site performance.

• Develop, manage, and execute A/B and multivariatecontenttesting strategies across key customer touchpoints. Partnercrossfunctionalitytoevaluate results and scale learnings across cohorts and experiences.

• Lead the end-to-end creative briefing process for digital experiences, partnering with cross-functional teams to identify content needs, write effective briefs, obtain alignment, manage timelines, and ensure creative assets are delivered and distributed for activation

• Serve as a liaison between teams, facilitating cross-functional collaboration and alignment to support timely and accurate content execution

• Partner cross-functionally to identify and implement journey improvements and conversion-driving opportunities through optimized messaging and content placement

• Establish and uphold contentprocess,standards, ensuring accuracy, consistency, and brand alignment across all digital experiences. Maintain a high bar for content quality, clarity, and relevance.

• Maintain a strong understanding of the customer, competitive landscape, and performance indicators to inform ongoing content optimization efforts. Stay informed on competitive trends, emerging best practices, and evolving digital experience standards to continually elevate Peter Millar’s content approach.

COMPETENCIES:

• Ability to connect content planning and storytelling to business goals, customer behavior, and brand strategy

• Demonstrated ability to lead complex projects, manage timelines, and hold stakeholders accountable to deliver high-quality work on time and on strategy.

• A strong team player who excels at partnering across departments, building trust, and aligning diverse teams arounda customer centric mindset. Known for operating with autonomy, ownership, and accountability, consistently delivering results with minimal oversight.

• Clear, confident communicator with strong written and verbal skills; able to effectively engage and influence partners, peers, and senior leaders.

• Highly detail‑oriented with the ability to manage multiple initiatives, deadlines, and prioritiessimultaneously who thrives in a fastpaced, dynamic environment with shifting priorities and evolving business needs.

• Combines creativity with critical thinking to solve problems, identify opportunities, and make thoughtful, data‑informed decisions.

DESIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business, marketing,communicationor a related field

• 3-5years working oncontent managementDigital experience is a requirement

• E-commerce marketing experience in a retail (or wholesale) environment

• Experience buildingseasonal content calendars, executing contentplans,andreportingperformance at a manager and executive level.

• Strong understanding of UI Design, usability best practices, and A/B testingon the website across all device types (PC, Mobile, Tablet)

• Proficient in Google Analytics,Content Squareand/or other web analytics tools

• Apparel knowledge & luxury brand experience strongly preferred

SUPERVISES: Managesrelationships withinternal business units.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Peter Millar & G/FORE are equal opportunity employers. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Both Peter Millar & G/FORE prohibit discrimination and harassment of any type and they afford equal employment opportunities to employees and applicants without regard to race, color, religion, gender, age, national origin, genetic information, marital status, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. Both Peter Millar & G/FORE comply with applicable state, county and local laws governing non-discrimination in employment.