Job Description

Digital Commerce Specialist

POSITION SNAPSHOT

Location: Meycauayan, Bulacan, PH

Company: Nestlé Business Solutions Full-time

Bachelor’s Degree

Position Summary

• The Digital Commerce Specialist will join the Digital Commerce Services - Publishing and Monitoring team.
• Digital Commerce Specialist for Publishing & Digital Shelf plays a crucial role in managing and optimizing digital commerce channels, such as e-commerce platforms and online marketplaces. He/She will be responsible for the flawless execution of eRetailer monitoring—analysis and optimization of content published on eRetailer platforms. He/She takes ownership of the monitoring and deployment process, ensuring its success, and acts as an extension of the business team. In addition, he/she will also take charge of executing the required actions wherever needed (retailer back end, CDM, NIQ), further strengthening alignment and enabling seamless end‑to‑end implementation.
• The scope of work includes gathering of actionable insights and recommendations to the Business based on the published eContent online and trusted sources of truth. He/She will then go about sourcing the correct eContent (images, text) from relevant Brand Managers/eBusiness Manager and then deploy and perform changes based on the Retailers required format, and global data standards, ensuring full compliance and seamless execution across all platforms.
• Focus will be on accuracy, quality, coordination with multiple stakeholders and meeting deadlines, ensuring standards and Nestlé guidelines and eRetailer channel requirements are respected for each deliverables, aiming for high level of quality in all tasks and act as an partner of choice for the Businesses.
• This role uniquely spans two distinct Digital Commerce service lines, requiring deep mastery of two highly complex services with fundamentally different operational natures. As part of its scope, the role directly supports two of the four Digital Commerce Service Pillars—Content Aggregation & Publication and eRetailer Monitoring—ensuring both accuracy and performance across platforms. Notably, this role is responsible for executing critical changes, a function traditionally limited to a small group of specialized individuals. By consolidating both execution and monitoring responsibilities, the role strengthens operational efficiency, accountability, and end‑to‑end service ownership.
• In totality, the Digital Commerce Publishing & Digital Shelf Specialist brings together advanced expertise across multiple Digital Commerce tools and service areas, optimizing resource utilization enabling faster, more effective responses to issues identified through monitoring and cross‑functional collaboration, the role delivers consistent performance execution and drives measurable improvements in partner KPIs and overall market outcomes.

What Will Make You Successful

• Ability to quickly understand eRetailer challenges and specificities
• Understanding of product eContent - marketing/digital assets, nutritional information, product description page
• Solid understanding of Digital Shelf metrics and Product eContents on eRetailer platforms
• Understanding and knowledge in trends and SKU performance on eCommerce marketplace and eRetailer platforms
• Ability to interpret dashboard and execute periodic reporting based on market requirements
• Very good data gathering, analytical, and insighting skills
• Strong problem solving and stakeholder management skills
• Abilitiy to deliver against established objectives, deliverables, and deadlines
• Ability to follow Nestlé and Brand Guidelines to ensure product content quality in eRetailers
• Ability to quickly act on data‑driven insights and cross‑functional guidance to deliver timely and effective outcomes

Key Experiences

• Bachelor's Degree in Digital Marketing, Digital Technologies or related fields
• 2-4 years of experience in the eCommerce and/or digital marketing field
• 2-4 years of experience in eRetailer Monitoring and taking action in product related content (availability, search, and performance)
• 2–4 years of proven experience collaborating with cross‑functional teams

Key Software Knowledge

• Very good knowledge in Digital Shelf or any eRetailer Monitoring tools
• SAP Product Master Data solution
• Has basic to intermediate skill in Microsoft Excel (including formula) and Power BI solution
• Strong understanding of end‑to‑end eContent tools and digital shelf score drivers