Digital Commerce Account Controller / QSR Controller - McCurrach onbehalf of The Magnum Ice Cream Company
Location – South East of England (National coverage required)
You will be required to work 1 day per week in Kingston upon Thames, with the remainder of the week working from home and field-based.
Salary £45000, 10% Bonus, & other benefits
Ready to build your career with the world’s most loved ice cream brands? Passionate about creating moments of pure pleasure enjoyed by millions every day?
The Magnum Ice Cream Company is the world’s largest ice cream business and an industry leader, with 19,000 expert colleagues and iconic brands such as Wall’s, Cornetto, and Ben & Jerry’s, enjoyed in 76 countries around the globe.
For more than 100 years, we’ve taken pleasure seriously—delivering happiness with every lick and scoop and creating unforgettable experiences for generations of ice cream lovers.
Today, we’re on a mission to become the ultimate snacking company. A place where growth, innovation, ownership mentality, and high performance are encouraged and rewarded. Where our people thrive, and where we craft extraordinary ice cream experiences that turn everyday moments into lasting memories.
Because at the Magnum Ice Cream Company, we know one simple truth: life tastes better with ice cream.
As QSR Controller within the Digital Commerce team, you will take full ownership of your QSR customers that have 1–100 sites and your relationships with QSR Aggregators (such as Uber Eats, Deliveroo, and Just Eat), the beating heart of our Digital Commerce business.
You will drive QSR growth, hold full P&L accountability, and deliver sustainable short- and long-term growth through strong Joint Business Plans, financial rigour, and outstanding cross-functional collaboration with national sales and operational teams.
If you want to grow with us, make an impact, and shape the future of Digital Commerce in QSR, this is the place for you!
P&L responsibility for your QSR customers, including the delivery of internal metrics (Share, Volume, Turnover, Gross Margin & Profit) and all direct investment (including Marketing Investment) for your customers.
Build strong, sustainable customer partnerships with your designated QSR and Aggregator customers.
Build and execute competitive Joint Business Plans for relevant customers, ensuring we are competitive both in the short and medium term.
Manage in-month performance vs forecast, working closely with Wholesaler and QSR controllers, and Customer Operations, to effectively manage accruals, pricing, range changes, and our S&OP process.
Provide clear, timely, and actionable business reviews, inputs and updates to all relevant functions.
Identify, recruit, and grow emerging QSR accounts to support the long-term strategic objectives of the QSR channel.
Strong communication and analytical skills
Experience working with QSRs/Aggregators/Wholesalers/Wider OOH channels
Business fundamentals: strong commercial and marketing acumen, internal reporting accuracy, and stakeholder management with a track record of delivering in role
Customer Management – ideally from a previous commercial, customer-facing role
A ‘right first time’ mindset, ideally with previous E2E operational and administrative experience
Demonstrated evidence of working in agile, fast-paced team environments with competing priorities
Microsoft Office proficiency
WHAT WE OFFER
Continuous coaching, learning & development
Employee Assistance Programme
25 days paid holiday + public holidays
Annual leave purchase scheme
********* This role is nationally focused but based in the South East of England******
Please note this role requires a full UK driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check
Our purpose is singular: to increase sales at the point of purchase.
That's been our mantra from day one, over 120 years ago. Our business has changed a lot since then, evolving into the multi-sector, multi-service field marketing agency that we are today.
As consumers, customers, sectors and channels change, helping brands to sell more requires consistent evolution. That's why today, our service proposition spans sales and execution, training and advocacy, brand insight and consumer engagement – all supported by digital and data products.
We know that every business requires a tailored approach, so we use our range of tactics and services to deliver your strategy and reach your goals.
We’re owned by Avidity Group Ltd, who provide the investment and financial firepower to help us achieve our goals. We operate out of the UK and Ireland, but our reach is extended into Europe through our partnership with Sales Service International (SSI).
We're committed to being a leader in our industry, challenging the norm to unlock the very best ways of selling more for the brands we partner with. Whether that means using our in-house expertise or finding the right partners to collaborate with, our focus will forever be on selling more.
To view our vacancies and join our team please visit https://www.mccurrach.co.uk/about/careers/
