About the role

CLaaS2SaaS is looking for a Digital Business Developer to drive enrollment growth across our Retail and iBPO (business process outsourcing workforce) learner segments under our Learn2SaaS programme. You'll operate as part sales hunter, part education consultant — proactively finding individual leads, understanding their goals, and guiding them from first conversation to enrolled learner.

This is a hybrid, high-autonomy role built for someone who's comfortable working independently, engaging prospects mostly through evenings and weekends (with weekdays off in return), and using modern AI and automation tools to move faster than a traditional telesales rep.

What you'll be doing

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  Proactively identify and pursue new individual prospects across Retail and iBPO segments — you're building your own pipeline, not just working assigned leads
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  Act as an education consultant: understand each prospect's goals and circumstances, and recommend the right Learn2SaaS pathway
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  Run high-volume outbound engagement across calls, digital channels, and virtual meetings
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  Guide prospects through the full enrolment journey, from first inquiry to completed application
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  Deliver consultative sales presentations, both virtually and at select in-person events (retail activations, iBPO site visits, open days)
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  Consistently hit monthly and quarterly enrollment targets across both segments
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  Keep meticulous records of prospect interactions and follow-ups in CRM/digital tools
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  Use AI tools (Claude.ai, Copilot, Gemini, or similar) and automation platforms to speed up lead list building, follow-ups, and reporting — reducing manual admin
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  Build your own simple Power BI/Excel dashboards to track pipeline health and conversion, without relying on other teams
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  Represent CLaaS2SaaS at online and offline events, open days, and partner site activations
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  Continuously improve your conversion rate through data analysis and AI-assisted insight

Requirements