Hexaware Technologies

Digital Business Analyst

Hexaware Technologies  •  Republic of India (Onsite)  •  7 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Requirement Gathering & Analysis: Work closely with stakeholders to identify business needs, gather clear and detailed requirements. Solution Design: Translate business requirements into scalable Salesforce solutions and workflows. System Configuration Support: Assist in Salesforce system setup, configuration, and customization to meet business demands. Testing & Deployment: Support User Acceptance Testing (UAT), ensure quality of deliverables, and assist in deployment activities. Process Improvement: Propose and implement business process optimizations using Salesforce capabilities. Stakeholder Management: Act as a liaison between business users, product owners, and technical teams, facilitating communication and alignment. Documentation & Training: Maintain comprehensive documentation including requirements, user stories, and process flows; support end-user training and adoption. Ongoing Support & Optimization: Monitor Salesforce system performance, gather feedback, and support continuous improvements to enhance user experience and business value. Digital Transformation: Drive initiatives that leverage Salesforce to improve customer engagement, sales, and service processes.
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
Social Media