Experience Range: 4 to 8 years
Key Skills:
Experience supporting Digital Banking platforms (Internet Banking, Mobile Banking, OBDX, or similar solutions).
Strong understanding of digital banking services, customer journeys, and banking operations.
Experience troubleshooting application, transaction, and integration-related issues.
Knowledge of REST APIs, middleware integrations, and backend banking systems.
Experience with SQL queries, log analysis, and production issue investigation.
Understanding of application monitoring tools and incident management processes.
Familiarity with authentication, authorization, and security concepts in digital channels.
Experience supporting high-availability production environments and performing root cause analysis.
Additional Notes:
Strong customer-focused mindset and troubleshooting skills.
Banking domain experience is mandatory.
Experience with Oracle Digital Banking Experience (OBDX) is highly preferred.
Ability to support critical incidents and coordinate with multiple technology teams.
- Valleysoft is a regional IT services provider serving clients around the world. Since 2006, Valleysoft has been working with global partners, such as IBM, in different industries to solve complex business and technical problems ranging from enterprise-class application development and maintenance to worldwide process management.
- As client-focused and process-oriented company, Valleysoft stands as a vendor neutral and capability rich professional organization. Our maturity in quality delivery and operational discipline shows through our work. Our operational maturity enables us to provide high-quality services with repeatable and predictable results at optimized efficiency in both level of efforts and economic model. As a result, we are able to deliver to our clients world-class services at best values.
