Ricoh Asia Pacific

Digital Automation Consultant

Ricoh Asia Pacific  •  Onsite  •  24 minutes ago
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Job Description

Job Summary

As a Digital Automation Consultant, you will play a key role in designing and delivering end-to-end automation and workflow solutions for our customers. Working closely with our Sales and Pre-Sales teams, you will lead discovery, shape solution design, and deliver high quality implementations that drive measurable client outcomes.

Job Description

Key Responsibilities

  • Lead discovery workshops to identify and shape automation opportunities
  • Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
  • Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
  • Manage professional services delivery, including utilisation and billing for consulting services
  • Develop solution architectures, Statements of Work, and cost estimates
  • Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
  • Deliver implementations, configuration, training, and commissioning of solutions
  • Build strong, trusted relationships with customers and internal stakeholders

Skills

Skills & Experience

  • We are seeking a consultant with strong experience across digital workflow and automation technologies, including:
  • Nintex suite (Process Manager, Workflow, Forms, K2)
  • SharePoint consulting, including configuration and migrations
  • Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
  • Broad experience across workflow automation, BPM, RPA, and content management solutions

You will also bring:

  • Proven experience leading discovery, design, and implementation engagements
  • Ability to translate business requirements into practical, scalable solutions
  • Excellent communication, documentation, and stakeholder engagement skills

** this position can be based in either Sydney or Melbourne

Ricoh Asia Pacific

About Ricoh Asia Pacific

Ricoh delivers digital services and innovative solutions that bring together people, processes and technology.

As a global leader with 80,000 employees, we create competitive advantage for over 1.4 million businesses worldwide by embracing diverse perspectives and solving complex challenges for enterprises from large to small.

As a trusted partner offering end-to-end solutions, we believe that by transforming information into actionable insight, we can unlock the potential in every business.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Tokyo, JP
Year Founded
1936
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