Job Description

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

The Opportunity

As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.

Key Responsibilities

• Lead discovery workshops to identify and shape automation opportunities
• Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
• Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
• Manage professional services delivery, including utilisation and billing for consulting services
• Develop solution architectures, Statements of Work, and cost estimates
• Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
• Deliver implementations, configuration, training, and commissioning of solutions
• Build strong, trusted relationships with customers and internal stakeholders

To be successful in this role:

Skills & Experience

We are seeking experience across the following technologies and capabilities:

• Microsoft Power Platform (PowerApps, Power Automate, Power BI, Power Pages)
• SharePoint migrations and optimisation
• Systems integration across enterprise platforms
• Electroneek (RPA)
• Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)

You will also demonstrate:

• Experience delivering end-to-end automation and workflow solutions
• Strong capability in requirements gathering, solution design, and implementation
• Exposure to pre-sales activities including demonstrations and solutioning
• Excellent communication and stakeholder engagement skills

** this position can be based in either Sydney or Melbourne

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

• Paid Parental Leave
• Purchased Leave Scheme
• Participation in our RedE recognition program
• Free income protection cover
• Wellness program
• Novated leasing

Employment Type

Permanent