Job Description

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Key Responsibilities

• Lead discovery workshops to identify and shape automation opportunities
• Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
• Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
• Manage professional services delivery, including utilisation and billing for consulting services
• Develop solution architectures, Statements of Work, and cost estimates
• Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
• Deliver implementations, configuration, training, and commissioning of solutions
• Build strong, trusted relationships with customers and internal stakeholders

Skills & Experience

• We are seeking a consultant with strong experience across digital workflow and automation technologies, including:
• Nintex suite (Process Manager, Workflow, Forms, K2)
• SharePoint consulting,including configuration and migrations
• Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
• Broad experience across workflow automation, BPM, RPA, and content management solutions

You will also bring:

• Proven experience leading discovery, design, and implementation engagements
• Ability to translate business requirements into practical, scalable solutions
• Excellent communication, documentation, and stakeholder engagement skills

** this position can be based in either Sydney or Melbourne

To be successful in this role:

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

• Paid Parental Leave
• Purchased Leave Scheme
• Participation in our RedE recognition program
• Free income protection cover
• Wellness program
• Novated leasing

Employment Type

Permanent