Pets at Home

Digital Analyst - 12 Month FTC

Pets at Home  •  Hybrid  •  14 days ago
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Job Description

Contract: 12 Month Maternity Cover

Location: We welcome applications from those looking for hybrid working, based 2 days per week (Monday/Tuesday) in our Handforth (Cheshire) Office

We’re looking for a passionate Digital Analyst to help drive our digital strategies and insights, supporting key teams like Digital Trading, Performance Marketing, and Digital Product.

At Pets at Home Group, we're committed to creating a unique, rewarding experience for our customers, whether they’re shopping for pet supplies or visiting our veterinary practices.

This role is responsible for Digital Analytics across all elements of the Digital eco-system, supporting key teams such as digital trading, performance marketing and Digital product to improve conversion and media spend efficiency using insights.

As a Digital Analyst, you’ll lead Digital Analytics for both retail and our veterinary services, providing actionable insights and fostering a data-driven culture.

You'll work cross-functionally with digital teams to drive budget optimization, enhance onsite performance, and provide strategic reporting and analysis that fuels growth.

Key Responsibilities

Paid media effectiveness and budget optimization

  • Report on channel performance and return on investment.
  • Make recommendations to improve budget efficiency.
  • Support test and learn roadmap with relevant analytics and insights.

Onsite analytics and insights

  • Deep dive in onsite performance.
  • Provide insights on funnel flow through.
  • Work with Digital Products to analyse the success of new features.

Reporting and dashboarding

  • Drive the reporting roadmap, working with data visualization to ensure dashboarding meets business requirements.
  • Accountable for weekly and periodic reporting for the ecommerce department.
  • Work closely with e-commerce teams (e.g. Digital optimization executives), to increase analytical skillset and promote a data driven approach to optimization through self-serve dashboarding.

Business cases

  • Work on business cases analysis looking across various metrics, such as media effectiveness, onsite performance and delivery costs and income.

Ways of working

  • Be the go-to person for all thing’s analytics and insights within the e-commerce team.
  • Be a self-starter, working cross functionally to help improve data-driven decision making.

Essential Experience

  • 3 years+ experience in Digital Analytics, eCommerce or Digital Marketing.
  • Experience working in medium/large online businesses is essential (but experience in pet supplies is not required.)
  • Skilled using key Microsoft tools (Excel, PowerPoint) and insights tools such as Google Analytics.
  • Knowledge of Google Big Query (GCP) / SQL Programming Language
  • A dynamic person, who finds solutions and can drive key initiatives forward in a matrix-style organisation.
  • Experience partnering with key stakeholders and holding good relationships.
  • A team player who seeks new opportunities and questions the status quo.
  • Content Square Certified
  • Google Analytics Individual Certification

Nice to have, but not essential

  • Google Tag Manager (GTM) Experience
  • Power BI
  • Working Knowledge of Content Square (CSQ)

If you’re ready to make a meaningful impact in a company that values data-driven innovation and teamwork, apply today to join Pets at Home Group!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms.

Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this.

We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.

Pets at Home

About Pets at Home

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.

We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.

Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.

Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!

If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Handforth, GB
Year Founded
1991
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