Jumpfactor Marketing

Digital Agency Operations Director (Remote)

Jumpfactor Marketing  •  Remote  •  22 days ago
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Job Description

About Jumpfactor
8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.

The Role
Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.

What You’ll Own

  • Lead 8 leaders and a team of 70

  • Drive KPI performance + client ROI

  • Capacity planning, hiring, profitability

  • Enforce SOPs, playbooks, accountability

  • Remove roadblocks, ensure delivery quality

What You Bring

  • 8+ years experience (4+ in marketing/project mgmt)

  • 4+ years managing 10+ (scaled 50–100 teams)

  • Strong across digital channels (SEO, paid, web, etc.)

  • Proven in $15M-$50M+ environments

  • Systems + KPI-driven operator

  • Strong leader, highly organized, data-driven

  • Agency experience + EOS familiarity (asset)

Not for You If

  • You avoid tough calls or accountability

  • You prefer strategy over execution ownership

  • You can’t operate in high-performance environments

Why Jumpfactor

  • 100% remote, high-performance team

  • 5X growth trajectory

  • Paid learning + development

  • High ownership and impact

Join a Winning Team
8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.

Jumpfactor Marketing

About Jumpfactor Marketing

Jumpfactor is the world's largest digital marketing agency exclusively dedicated to Managed Service Providers (MSPs). Our mission is to empower MSPs with cutting-edge marketing strategies that drive exceptional growth and revenue.

Our Achievements

$1.1 Billion in Revenue Generated: We have successfully helped MSPs generate over $1.1 billion in managed services revenue, showcasing our unparalleled expertise and commitment to client success.

Industry Recognition: Our innovative marketing strategies have been recognized by leading industry giants such as Cisco, earning accolades for "Best Digital Marketing in North America" for IT firms.

Proven ROI: Our clients experience an average return on investment (ROI) of 1260% within just 12 months, underscoring the effectiveness of our tailored marketing solutions

Our Methodology

E4 Process: Through our proprietary E4 methodology—Expose, Engage, Enroll, Enhance—we ensure maximum exposure across all digital channels, leveraging data-driven insights to optimize campaigns for MSPs.

Omnipresence Framework: Utilizing our unique 'Omnipresence' framework, we create a continuous and impactful presence for MSPs across multiple platforms, driving consistent lead generation and business growth.

Client Success Stories

Buchanan Technologies: Achieved $49.46 million in additional revenue through our targeted lead generation efforts

Acrodex/PCM: Generated over $150 million in sales over seven years, leading to multiple acquisitions.

Follow us here:

https://www.instagram.com/jumpfactor_marketing/

https://twitter.com/JumpfactorMedia

https://www.facebook.com/jumpfactormarketing/

https://www.youtube.com/@jumpfactormarketing

Industry
Marketing & Advertising
Company Size
51-200 employees
Headquarters
Toronto, CA
Year Founded
2009
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