Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Digital AE is a subject matter expert and trusted advisor who works with state and local prospects and customers to evangelize marketing platform solutions that deliver relevant, personalized journeys across channels and devices. We are seeking an experienced quota-carrying sales executive who can work both as part of a broader Account Team and as an Individual Contributor driving self-generated sales opportunities focused on the full Salesforce Marketing technology stack. If you have a passion for being at the cutting edge of how state and local agencies engage with their constituents, we want to speak with you!

Responsibilities

• Be the subject matter expert on how local agencies leverage Salesforce Marketing solutions within their enterprise

• Empower and enable the broader Account Team on all Salesforce Marketing technology

• Collaborate with Account and Territory teams to identify target accounts

• Create and drive revenue within a specified region and/or list of named accounts

• Generate business opportunities through networking, cold-calling, and prospecting into current Salesforce customers

• Own the full sales cycle for the Salesforce Marketing technology stack — including lead generation, deal strategy, pricing and packaging, and deal closure

• Meet and exceed all quarterly and annual sales quotas

• Drive brand awareness, campaigns, and lead generation via networking and industry associations

• Maintain accurate account and opportunity forecasting

• Ensure 100% customer satisfaction and retention

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Assist with the development and execution of overall long-term account strategy, aligned to customer business objectives

• Coordinate internal resources to meet customer business needs

• Share value proposition for existing and/or new customers

• Drive growth within new and existing assigned accounts

Requirements

• 5+ years of outside enterprise software sales experience

• Proven track record as a team player in a Co-Prime/Overlay Sales role

• Digital Marketing sales experience and familiarity with relevant marketing technology is required

• Strong preference for prior experience with the full Salesforce Marketing Technology Stack — Marketing Cloud, Pardot, Social Studio, and Salesforce.com

• Experience selling enterprise SaaS, CRM, digital engagement, or cloud technologies

• Experience working within or selling into Public Sector organizations is strongly preferred

• Ability to navigate complex organizational structures and multi-stakeholder sales cycles

• Proven ability to work independently and as part of a team in a fast-paced, high-growth environment

• Strong executive presence and consultative selling skills

• Experience selling at the C-suite level (CMO, CDO, etc.) is a plus

• Ability to deliver high-level product demonstrations and be considered the product expert in the sales cycle

• Comfortable and effective via online meetings, virtual demos, and conference calls

• Passion for helping state and local government agencies modernize constituent and citizen experiences

• Ability to travel as needed
  

About Marketing Cloud

Salesforce Marketing Cloud allows our customers to build trusted relationships at scale with data-driven movements. We offer a full suite of digital marketing solutions to help customers understand their data, inspire engagement on every channel, and strengthen every aspect of their marketing strategy.
This role is a perfect opportunity to immerse yourself in all things Salesforce — you'll get exposure to a range of internal teams and business units, growing your knowledge of how we work and operate very quickly.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.