Job Description

What you will be doing

• Accessibility Testing & Analysis:
• Conduct thorough accessibility tests on individual pages, adhering to Siteimprove’s testing standards.
• Utilize the Siteimprove platform to identify trends in accessibility compliance and provide in-depth analyses of clients' digital properties.
• Stay current with and master accessibility guidelines, including Web Content Accessibility Guidelines 2.2, Section 508, and Accessibility Conformance Testing rules.
• Documentation & Reporting:
• Generate user-centric and easy-to-understand documentation, ensuring its paramount role in maintaining our competitive advantage and contributing to clients’ success.
• Collaborate with clients to define accurate Scopes of Work for manual accessibility testing projects.
• Quality Assurance & Collaboration:
• Contribute to group efforts to deliver accessible websites, mobile apps, and content through quality assurance evaluations.
• Identify and explain trends across various test cases to senior leadership.
• Facilitate discussions and present testing results to clients’ multi-disciplinary teams.
• Peer Review & Process Improvement:
• Review artifacts and deliverables from peers, ensuring accuracy and continuous improvement of processes and procedures.
• Contribute to the internal accessibility knowledge base.
• Project Management & Multitasking:
• Work concurrently on multiple projects, balancing competing deadlines in an agile environment.
• Assist in the development and presentation of remediation strategies.
• Consulting & Advisory:
• Consult with customers to align priorities with business objectives
• Advise Customer Success Executives on corresponding consulting sessions for customer impact
• Support Sales in customer scoping exercises
• Internal manual testing for other departments as needed
• Perform other duties as assigned.

What we will require of you

• 5+ years of experience performing accessibility testing.
• Experience using screen readers such as JAWS, NVDA, VoiceOver, Talkback, and others.
• Proficiency in web accessibility guidelines (WCAG, Section 508, and ACT-R).
• Proficiency in Microsoft Windows (Outlook, Word, Excel, & PowerPoint).
• Self-starter with a demonstrated record of acquiring knowledge beyond what is needed to complete assigned tasks.
• Superior ability to communicate clearly in writing and verbally.
• Excellent time management, organizational, and planning skills.
• Strong attention to detail.
• Experience in direct sales, project management, or client communications.
• Travel as needed.

What we will love about you

• Front-end development or user experience design experience.
• Certifications such as Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS).
• 508 trusted tester certification.

In addition, we hope you will appreciate:

• Rest and relaxation: Open Paid Time Off (OPTO) program for vacation, personal illness, mental health, or to care for a family member, 10 paid holidays, and two Give Back Days
• Comprehensive benefits: National medical plan, dental, vision, paid maternity leave, paid paternity leave, HSA, Flex, employer-sponsored short-term, long-term disability, discounts to volunteer plans to meet your family needs, and more!
• Prepare for the future: 401(k) with a company match to provide a better future in your retirement years.