Job Description
Wilsonville, OR | Sign-on bonus DOE | Mercedes-Benz | Sprinter | Commercial van | Diesel engines | Diesel repair | Diesel emissions | DEF | Turbo diesel | Fleet | XENTRY | Sprinter, Ford Transit, Ram ProMaster, European brand experience welcome | Best of the Best | Portland | Beaverton | Hillsboro | Tigard | Tualatin | Lake Oswego | Oregon City | Gresham | Vancouver, WA | Portland metro | Veterans encouraged to apply | $30 - $55/hr
SIGN-ON BONUS: Sign-on bonus available, based on experience.
IS THIS YOU?
- You're an experienced diesel technician -- Sprinter, commercial van, light-duty truck, or another diesel platform -- with accurate diagnostics, a low comeback rate, and a quality standard that holds under volume
- You're ready to bring that expertise to a Best of the Best Portland metro Mercedes-Benz store where the Sprinter service operation serves commercial fleet and upfitter clients who depend on fast, accurate turnaround
WHO WE ARE
Mercedes-Benz of Wilsonville is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Wilsonville or Anchorage, the standard is the same. Do right by people, every time.
WHAT YOU'LL DO
- Diagnose and repair diesel engines and related systems on Mercedes-Benz Sprinter vans -- fuel, turbo, emissions, and DEF systems, plus engine, transmission, brakes, advanced electrical, suspension, HVAC, body systems, and upfitter-related components -- using XENTRY/DAS and OEM diagnostic procedures
- Service commercial and fleet Sprinter clients with an emphasis on accurate diagnosis and efficient turnaround -- fleet operators depend on their vehicles and downtime has real business consequences
- Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support timely guest authorization
- Execute repairs to Mercedes-Benz factory specifications with speed, accuracy, and no shortcuts
- Document all diagnostic findings and completed work accurately on repair orders
- Stay current on diesel and Sprinter technical service bulletins, platform updates, and manufacturer repair procedures
- Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return
WHAT WE'RE LOOKING FOR
- 2+ years of flat-rate technician experience at a franchised dealership or commercial service center -- required
- Diesel technician experience strongly preferred -- light-, medium-, and heavy-duty diesel backgrounds are all transferable
- Sprinter van or commercial van experience a plus -- Mercedes-Benz, Ford Transit, Ram ProMaster, or comparable commercial van platform experience all transferable, and paid Sprinter training is provided
- Mercedes-Benz or European brand technician experience a meaningful advantage -- XENTRY/DAS familiarity and MBZ factory certifications reflected in rate from day one
- Strong diagnostic foundation with a low comeback rate -- commercial fleet clients expect first-time accuracy
- ASE certifications a strong plus, including diesel and medium/heavy truck -- MBZ factory certifications highly valued
- Valid driver's license with a clean driving record
WHAT WE OFFER
- $30 - $55/hr flat rate, DOE -- rate reflects your diesel and Sprinter platform experience, certifications, and diagnostic depth
- Sign-on bonus, based on experience
- Progressive pay plan -- MBZ factory certifications and tenure increase your rate over time
- Paid Mercedes-Benz Sprinter manufacturer training and certification support
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- Clear career path -- strong technicians grow into senior tech, shop foreman, and service management roles at Swickard
- Employee vehicle purchase and service discounts
WHY MERCEDES-BENZ OF WILSONVILLE
- A Best of the Best Mercedes-Benz flagship store with an established Sprinter service operation -- the reputation, manufacturer support, and commercial client base here give a motivated diesel technician a stable, high-volume platform to work from
- Portland metro's active construction, logistics, healthcare, and fleet sectors drive consistent Sprinter service demand -- the technician who delivers accurate, efficient turnaround for commercial clients earns their loyalty and their repeat business
- MBZ and Sprinter certifications are recognized and reflected in your rate from day one -- bring your credentials and they move your number immediately
- Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
- Our HEART values -- Honor every guest, Engage sincerely, Anticipate needs, Respond graciously, Thank intentionally -- define how we treat our technicians and our guests in equal measure
If you're an experienced diesel, Sprinter, or commercial van technician ready to bring your diagnostic depth to a well-run Portland metro Mercedes-Benz store -- apply.
