Job Description

POSITION SUMMARY Our client, an established bulk diesel distributor, is looking for a Diesel Depot Manager to take responsibility for the overall management and performance of its depot in Moorreesburg. The role focuses on excellent customer service, operational efficiency, financial control, safety compliance and effective leadership of depot personnel. The Depot Manager is accountable for achieving sales and volume targets, maintaining stock integrity, managing depot operations, ensuring regulatory compliance and building a strong safety and performance culture. KEY RESPONSIBILITIES Customer Service and Sales Performance ▪ Keep the depot adequately stocked with all products to prevent customer stock-outs and run-dry situations. ▪ Work closely with the Sales Team to achieve monthly depot sales volume targets. ▪ Respond promptly and professionally to customer enquiries, complaints and service requests. ▪ Maintain high levels of customer satisfaction and build strong customer relationships. ▪ Support business growth initiatives and identify opportunities to increase sales volumes. Financial Management, Cost Control and Administration ​ ▪ Manage depot operating expenses within approved budgets. ▪ Identify and implement cost-saving initiatives without compromising operational efficiency. ▪ Monitor and reconcile stock and cash balances daily, weekly and monthly. ▪ Investigate and report all stock, cash or financial anomalies to management. ▪ Submit accurate daily stock reconciliations to the General Manager and Financial Manager. ▪ Manage debtor accounts and make sure customer payments are collected within approved credit terms. ▪ Make sure all transactions are accurately captured on the company's ERP systems, including Oilstar and Pastel. ▪ Maintain accurate financial and operational records. Depot and Transport Operations ▪ Develop, maintain and continuously improve depot operational procedures, processes and checklists. ▪ Make sure all daily, weekly and monthly operational activities are completed efficiently and accurately. ▪ Manage stock ordering, stock receipts, loading, offloading, dispatching and stock reconciliation. ▪ Make sure all depot personnel are adequately trained, competent and authorised to perform their duties. ▪ Manage and maintain all depot assets in line with operational and maintenance requirements. ▪ Keep company vehicles maintained according to prescribed schedules to maximise availability and reliability. ▪ Drive continuous improvement initiatives to enhance operational performance. Health, Safety, Security, Environment and Product Quality (HSSE & PQ) ▪ Identify, assess, document and manage all operational risks within the depot. ▪ Make sure employees, contractors, customers and visitors are informed of applicable risks and safety requirements. ▪ Implement and maintain effective safety systems, procedures, equipment and controls. ▪ Make sure all incidents, near misses and potential incidents are reported, investigated and documented, and keep the incident register up to date. ▪ Enforce compliance with all safety procedures and standards. ▪ Develop, maintain and communicate emergency response plans, and make sure all personnel receive appropriate safety and emergency response training. ▪ Promote and maintain a strong safety culture throughout the depot. Compliance Management ▪ Ensure compliance with all company financial and operational control requirements, including stock management, cash controls and product dispatch procedures. ▪ Maintain compliance with all applicable legislation, regulations, permits and industry standards. ▪ Manage equipment, vehicle, operator and driver compliance requirements. ▪ Maintain and update the depot compliance register, making sure no certificates, licences, inspections or permits become overdue. ▪ Prepare for and support internal and external audits. People Leadership and Staff Development ▪ Provide clear direction and accountability to all depot employees, and communicate roles, responsibilities and performance expectations. ▪ Set annual and monthly performance objectives, conduct regular performance reviews and give constructive feedback. ▪ Identify competency gaps and implement development plans. ▪ Make sure all staff receive ongoing training, including annual refresher training on critical operational and safety procedures. ▪ Foster a positive, accountable, high-performance work environment, leading by example and promoting company values and culture. Requirements MINIMUM REQUIREMENTS Qualifications ▪ Grade 12 / Matric. ▪ A relevant qualification in Logistics, Supply Chain, Operations Management, Business Management or a related field will be advantageous. Experience ▪ At least 5 years' experience in depot, logistics, fuel, lubricant or operational management. ▪ Experience managing stock, cash controls and financial administration. ▪ Proven experience leading and developing teams. ▪ Experience with ERP systems such as Oilstar, Pastel or similar. SKILLS AND COMPETENCIES ▪ Leadership and people management ▪ Customer service orientation ▪ Financial and commercial acumen ▪ Planning and organisational skills ▪ Stock control and inventory management ▪ Problem-solving and decision-making ▪ Strong communication and interpersonal skills ▪ Compliance and risk management ▪ Health and safety management ▪ Computer literacy and ERP proficiency ▪ Attention to detail and accuracy IDEAL CANDIDATE ​ The ideal candidate is a hands-on depot or logistics manager who consistently delivers operational excellence while keeping the depot safe, compliant, profitable and customer-focused. They keep a tight grip on stock, cash and costs, are comfortable on ERP systems such as Oilstar and Pastel, and lead their team by example.