Job Description

PRIMARY FUNCTION/PURPOSE

The Diagnostician’s position provides direct and indirect client care hours in both the Psychological Testing and Biofeedback/Neurofeedback Department. They will also have the opportunity to provide therapy services to clients, under the supervision of the Clinical Supervisor.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

Psychological Testing Department

• Obtains direct client care hours through:
• Administering psychology tests.
• Obtains indirect client care hours through:
• Review every portion of analytical data including psychological testing scoring.
• Compile data and findings to draft the report.
• Assist in answering questions regarding psych testing.
• Scan in and/or save files including tests and reports to EHR and other software systems like Teams.
• Maintain and organize inventory and supplies of the psych testing department.
• Proactively communicate with the Clinical Supervisor any questions, problems, or concerns timely.
• Attend weekly department meetings and report any concerns or pertinent information.
• Support and participate in company and department initiatives, including client outreach and recalls.
• Other duties and projects assigned by leadership.

Requirements

GENERAL PROFESSIONAL DEVELOPMENT

• Functions effectively in response to workflow or ongoing direction by management.
• Ability to connect and build rapport with employees/clients/etc. in person or over the phone.
• Ability to work effectively with people of diverse cultures, ages, and economic backgrounds.
• Self-motivated and strong initiative.
• Strong problem-solving skills, good judgment, and attention to detail.
• Ability to multi-task and work cooperatively with others.
• Good attendance and punctuality.

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES

• Must possess a high school diploma or General Educational Development (GED) certificate.
• Required: 6 months of healthcare or related experience.
• Preferred: Minimum of 2 years of experience in a medical office setting, healthcare, or related field.

LICENSES & CERTIFICATIONS

• Required: Valid state Driver’s License
• Preferred: Automobile insurance with reliable transportation

TECHNICAL SKILLS

• Competent use of computer systems and basic typing skills.
• Demonstrates necessary proficiency with healthcare electronic clinical systems, including EHR and scheduling systems in medical office settings.
• Proficient in clerical/administrative skills, including Microsoft Office suite and other general office software.
• Proficient with typical office equipment: Computer, Copier, telephone, Fax, credit card machine, scanner.

COMMUNICATIONS SKILLS

• Effective communication abilities to interact via phone, email, and/or in-person with all stakeholders.
• Ability to work well in a team environment.
• Being able to triage priorities, delegate tasks if needed, and reasonably handle conflict.
• A calm manner and patience when handling stressful situations.
• Preferred: Bilingual skills in English and Spanish language.