Locations: Mobile, Alabama
Categories: Clerical
Position Type: Regular Full-Time
Hours Per Week: 40
Req ID: 19785
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.
USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.
Coordinates all diagnostic imaging and outside referrals; greets patients at every stage of the visit; responds promptly to patient needs and requests; responds promptly to physician and team member requests and inquiries; ensures that patient insurance information is accurate; verifies that all diagnostic test orders are correct prior to processing; obtains insurance authorizations for tests being performed; interacts by telephone, in person, and by email with patients and other ancillary services; communicates written and oral ideas and plans effectively; records all authorization activity on the daily spreadsheet; responds to inquiries regarding pending authorizations and exams; communicates with physician office staff, patients, radiologists and diagnostic imaging staff to schedule appropriate medical services; obtains pertinent medical information and utilizes diagnostic test protocol to determine the most appropriate schedule for patients and providers; enters the request for services, patient demographic data, third party payer and authorization information into the scheduling software; accepts and completes all duties positively and without conflict; cooperates, helps others and improves the performance of the unit; completes all mandatory unit, educational and hospital requirements; adheres to current Infection Control and Safety Standards; participates on committees as assigned; participates in Performance Improvement activities through quality measurement or participation of ICARE process as assigned; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
High school diploma or equivalent and two years of related experience. Knowledge of medical terminology and strong computer skills is preferred.
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis.
EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.
USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.
Our network includes USA Health University Hospital, USA Health Children's & Women's Hospital, USA Health Mitchell Cancer Institute, USA Physicians Group and the USA College of Medicine. Each year, our team of 180 physicians, 240 residents and fellows, 70 mid-level providers and 800 nurses handle some 185,000 clinic visits and 350,000 outpatient procedures. The USA Health System delivers 2,800 babies a year, more than any other regional hospital, and treats patients through some 60,000 emergency room visits annually.
In addition to advanced and innovative patient care offered at University hospitals and clinics, USA's medical education programs provide first-class training experiences for the next generation of physicians and scientists.
