Industry: Medical Diagnostics / Healthcare
Location: Lekki, Lagos
Reporting To: Operations Manager
Employment Type: Full-Time
Salary: ₦500,000 minimum (net)
Experience Level: Minimum 5 years' experience in a similar role
The Laboratory Manager will provide strategic leadership and operational oversight of the laboratory to ensure accurate, timely, and cost-effective diagnostic testing and reporting.
The role is responsible for ensuring compliance with regulatory, quality, and accreditation standards while driving operational efficiency, workflow optimization, and continuous improvement in laboratory services.
The ideal candidate will ensure high standards of patient care, safety, and service delivery while collaborating with internal stakeholders to enhance turnaround time and overall service performance.
Oversee all laboratory operations to ensure efficiency, accuracy, and compliance with established standards and SOPs.
Supervise laboratory workflows, capacity planning, and operational performance.
Ensure timely and accurate processing, testing, and reporting of laboratory results.
Ensure full compliance with regulatory, accreditation, and quality standards (including ISO and related frameworks).
Work closely with Quality Assurance teams to identify, investigate, and resolve non-conformances.
Enforce adherence to laboratory policies, procedures, and internal controls.
Supervise laboratory staff, assign duties, and manage work schedules.
Conduct performance management, coaching, and staff development.
Foster a high-performance culture focused on accountability and excellence.
Identify inefficiencies and implement process improvement initiatives to enhance laboratory performance.
Serve as a change agent by driving adherence to SOPs and operational best practices.
Monitor key operational metrics including turnaround time (TAT), cost per analysis, and productivity.
Oversee maintenance, calibration, and optimal utilization of laboratory equipment.
Manage inventory of reagents and consumables to ensure uninterrupted operations and minimize wastage.
Implement contingency and backup plans to prevent service disruptions.
Collaborate with Client Services, clinicians, and internal teams to improve service delivery and turnaround time.
Build strong working relationships across departments to enhance operational efficiency and customer satisfaction.
Address and resolve client complaints and service issues in collaboration with relevant teams.
Track and report laboratory KPIs regularly to management.
Provide operational reports highlighting performance, risks, and improvement areas.
Ensure consistent achievement of laboratory performance targets.
Ensure strict adherence to health, safety, and environmental regulations within the laboratory.
Maintain a safe working environment for staff and compliance with industry standards.
Bachelor's Degree in Medical Laboratory Science.
Must be registered with MLSCN
Membership of AMLSN is an added advantage.
Minimum of 5 years relevant experience in a medical laboratory setting.
Prior supervisory or management experience is required.
Experience across multiple laboratory departments is highly desirable.
Strong knowledge of laboratory operations, testing methodologies, and instrumentation.
Understanding of laboratory quality systems and accreditation standards (ISO, etc.).
Strong knowledge of regulatory and compliance requirements.
Proficiency in LIMS and laboratory information systems.
Ability to analyze operational data and drive improvements.
Leadership and team management
Strong communication (written and verbal)
Analytical and problem-solving skills
Time management and organizational ability
Attention to detail and accuracy
Reporting and documentation skills
Relationship management
Multitasking and prioritization
High integrity and professionalism
Accountability and ownership mindset
Ability to work under pressure in a fast-paced environment
Self-motivated and proactive
Strong commitment to quality and excellence
Flexibility and reliability
Confidentiality in handling sensitive information
Turnaround Time (TAT) compliance
Accuracy and quality of laboratory results
Regulatory and accreditation compliance
Reduction in errors and non-conformances
Client satisfaction levels
Operational efficiency and cost control
Team productivity and performance
Interested and qualified candidates should send their CV to:
hiring@mysigma.io
Subject Line: Laboratory Manager – Lekki
Sigma Consulting Group provides end-to-end recruitment solutions and strategic business consulting services across high-demand sectors like healthcare, technology, oil and gas, and e-commerce.
With over a decade of experience in specialist executive search, volume recruitment and RPO, our team leverages market insights and networks to help clients meet their talent needs. Read on to explore how we can add value to your business through our bespoke offerings!
With a constantly evolving talent landscape and skills gaps across industries, Sigma offers a focused approach in sourcing qualified candidates through assessment of technical and soft skills. Leverage our expertise to gain access to specialized talent pools that can transform and scale your operations.
Get in touch to know more!
