Job Description

How will you CONTRIBUTE and GROW?

The Diabetes Business Consultant will drive growth and reach sales targets within the diabetes care division by successfully supporting the diabetes sales team. Will be required to implement processes and tactics that help drive the strategic sales plan, that expands the company’s customer base and ensures its continued market growth.

The following list of Key Performance Areas and job activities are not exhaustive. VitalAire may instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job, or in accordance with operational requirements.
Terms:
KPA: Key area of responsibility
Job Activities: The activities needed to implement the KPA
KPI: Measurement used to indicate success in each KPA

Sales

• Sell and train customers on the diabetes specialty products, through sound clinical knowledge and use of selling skills

• Daily call planning and call logging

• Territory planning & management

• Implementation of sales and marketing strategies as set by VitalAire Diabetes

Business Development

• Apply a commercially sustainable mind-set to ensure that all activities and services are delivering added value and simulating economic growth

• Develop a sound understanding of the environment

• Contribute towards marketing campaigns/ launches by providing relevant input

• Investigate new development opportunities in order to grow the business

• Meet customer retention targets

• Grow the Vitalaire Diabetes market share

Customer Care

• Manage customer relationships actively and directly to ensure an in-depth understanding of customer needs

• Ensure that communication lines and plans are designed to address the specific needs of customers

• Drive appropriate service delivery, taking service challenges and policies into account

• Actively monitor and measure results and product quality against identified objectives while consistently striving to exceed expectations

• Facilitate the entire sales transaction with clients

• Delegate client queries to the CTS team.

Sales Administration

• Ensure reporting of all clientele, projects and retainers are in place and communicated to the sales assistant

• Ensure all information provided to the sales assistant is accurate

• Ensure sales administration adheres to company policies and procedures

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Are you a MATCH?

Educational requirements

• Grade 12

• 3-year degree or diploma in Sales or Medical industry

Experience

• 4-year experience in a Sales role

• Extensive knowledge in the field of Diabetes

• Computer literacy with regard to the use of Excel, Word, PowerPoint and MDA computer software

• Valid driver’s license

Knowledge and Know-how specific to the job

• Operate autonomously

• Build relationships

• Professionalism

• Strong negotiation skills

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.