Job Description

Job Location: Miami, FL 33142
Position Type: SeasonalEducation
Level: None
Job Shift: Day
Job Category: Retail

Summary:
Participants in the Donated Goods Retail Technician Work Based Learning Experience will engage in a structured, time-limited training opportunity within Goodwill’s Donated Goods Retail (DGR) environment. This program is designed for youth with a diagnosed disability who require hands-on work experience, socialization opportunities, and job readiness skill development in a supportive and inclusive retail setting. This experience focuses on skill development rather than productivity, with individualized learning objectives, on-site job coaching support, and close coordination with Mission Services.

Essential Duties and Responsibilities:
- Participate in structured, supervised training activities within a Goodwill Donated Goods Retail store.
- Learn and practice foundational retail skills such as:
- - Sorting, tagging, and organizing donated goods
- - Stocking shelves and maintaining sales floor organization
- - Basic customer service and workplace communication
- - Store cleanliness and safety procedures
- Follow assigned schedules, workplace rules, and training plans.
- Demonstrate appropriate workplace behaviors, including punctuality, teamwork, and respect for others.
- Engage in socialization activities that support communication, collaboration, and independence in a work environment.
- Communicate regularly with assigned job coach and store-based point of contact to review progress and receive feedback.
- Perform other learning-related duties as assigned that align with individual training goals.
- Communicate regularly with the assigned job coach and site supervisor to review progress and receive feedback.
- Attend any required orientations, trainings, or career readiness sessions.
- Perform other duties as assigned, consistent with the department's needs.
Work-Based Learning Program Benefits:
- Gain hands-on experience in a real retail environment with structured supports.
- Receive individualized coaching focused on skill development, independence, and workplace success.
- Develop social, communication, and problem-solving skills through guided interactions.
- Explore retail and customer service career pathways.
- Build confidence and readiness for future employment opportunities.

QualificationsKnowledge, Skills, and Abilities:
- Ability to follow instructions and accept feedback in a supportive learning environment.
- Willingness to learn new tasks and practice workplace skills.
- Basic communication skills appropriate to the participant’s ability level.
- Ability to work cooperatively with peers, supervisors, and job coaches.
- Commitment to workplace safety practices.
- Must exercise discretion and respect confidentiality.
Reasonable accommodations will be provided to support individuals with disabilities in performing essential training activities.
Eligibility Criteria:
- Must be a resident of Broward, Miami-Dade, or Monroe Counties.
- Youth or young adults with a diagnosed disability.
- Individuals in need of work experience and structured socialization opportunities.
- Must be able to commit to the full duration of the Work-Based Learning program.
- Participants are enrolled and supported through Mission Services.
Additional Notes:
- Pay Rate: Monthly stipend of $150.
- Schedule: 1–10 hours per week for 16 weeks.
Competencies: To successfully participate in this Work-Based Learning Experience, individuals should demonstrate progress in the following areas:
- Problem-Solving: Attempts tasks with guidance and seeks assistance when needed.
- Communication: Practices appropriate workplace communication and listening skills.
- Ethics: Demonstrates honesty, respect, and responsible behavior.
- Planning/Organizing: Follows structured routines and task sequences.
- Job Commitment: Shows effort, reliability, and engagement during scheduled training hours.
- Professionalism: Follows workplace rules, safety procedures, and supervisor direction.
- Teamwork: Works cooperatively with others and participates in group activities.
- Attendance/Punctuality: Reports as scheduled and communicates absences appropriately.
Safety and Security:
- Observe all safety and security procedures.
- Use equipment and materials properly.
- Report safety concerns to the immediate supervisor or job coach.
Physical Demands: While performing training activities, participants may be required to stand, walk, use hands to handle materials, reach, bend, and lift light to moderate items. Reasonable accommodations will be made to enable individuals with disabilities to participate fully.
Personal Characteristic: Dress in appropriate business attire. Professionally conducts self, takes the initiative, is dependable, accurate, and takes pride in work. Present a positive attitude towards work and avoid gossip or negative conversations about work or others.
Clearing House Compliance Notice - In accordance with federal regulations, this position requires successful completion of a Clearinghouse background check prior to employment. All candidates must be registered with the FL Clearinghouse | Florida Agency for Health Care Administration  https://info.flclearinghouse.com/) and provide consent for the employer to access their records. Employment is contingent upon a clear record and ongoing compliance with all applicable regulations.