Job Description

Dealership:

L0238 Driveway Finance Corporation

DFC Title Administrator II

The DFC Title Administrator II is responsible for all aspects of lien and title release as it pertains to Driveway Finance Corporation.

The DFC Title Administrator II reports to the DFC Loan Services Supervisor.

Responsibilities

• Process all lien and title releases in a timely manner
• Work within ELT platform to release electronic liens and titles
• Follow state DMV instructions for releasing lien and processing paper payoff titles
• Determine the appropriate mailing method for paper payoffs and prepare the envelope/label accordingly
• Complete state DMV forms for repossession to auction titles, as well as flip paper repossession titles into Driveway Finance Corporations name only when required by the DMV
• Maintain positive and professional communications with DMV, dealership, and third-party lender personnel
• Assist customers with matters pertaining to title release
• Accurately document all actions and communications pertaining to the vehicle title in loan management system
• Title audits, projects, and other duties as assigned

Skills and Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication
• PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
• Previous experience in office/administration, customer service, or auto title/DMV related work preferred

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, manages time and workload, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

Benefits

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

*Reasonable accommodations may be made to enable individuals to perform the essential functions.

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.