Job Description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an experienced DevOps Lead to drive the design, implementation, and continuous improvement of DevOps practices across enterprise software platforms. This role sits within IT Operations Engineering and plays a critical part in enabling reliable, scalable, and high-performing systems through automation, infrastructure as code, and CI/CD pipelines. You will act as a technical and people leader, bridging development and operations, improving time to market, and ensuring service stability in a complex, international environment
What you’ll do
- Lead the design, implementation, and ongoing optimisation of CI/CD pipelines to support frequent, reliable software releases.
- Build and maintain infrastructure as code to enable scalable, resilient, and secure platforms.
- Foster strong collaboration between software development, QA, operations, architecture, and product teams to remove silos and improve delivery outcomes.
- Provide technical leadership, coaching, and guidance to DevOps team members, supporting their professional growth.
- Lead incident response, crisis management, and service restoration activities, ensuring minimal business and customer impact.
- Own root cause analysis and drive preventive actions to reduce recurring incidents and improve system reliability.
- Implement and manage monitoring, alerting, and observability solutions to ensure high availability and performance.
- Proactively identify risks, bottlenecks, and performance issues, driving continuous improvement initiatives.
- Govern and enforce security, compliance, and operational best practices across DevOps and SRE processes.
- Engage with vendors and internal stakeholders to deliver effective technical solutions aligned to business priorities.
Who you are
- An experienced DevOps professional with a strong background in leading teams within complex, multi-stakeholder environments.
- Comfortable working in international, distributed teams with excellent written and verbal communication skills in English.
- Highly organised, with the ability to prioritise multiple initiatives and deliver against tight timelines.
- Technically proficient across Linux/Unix and Windows environments and major cloud platforms such as AWS, Azure, and GCP.
- Experienced with containerisation and orchestration technologies including Docker and Kubernetes, OpenShift, or Helm.
- Skilled in CI/CD tooling (for example Jenkins, GitLab, GitHub, GoCD) and infrastructure automation tools such as Terraform, CloudFormation, or Ansible.
- Familiar with automation and scripting languages such as Python, Bash, or Shell.
- Knowledgeable in monitoring and observability tools including Grafana, Zabbix, Dynatrace, Splunk, or similar.
- A collaborative leader with strong analytical, problem-solving, and decision-making capabilities.
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- The opportunity to lead critical DevOps and automation initiatives that directly impact large-scale enterprise platforms.
- Exposure to global teams, technologies, and transformation programmes within Vodafone Group.
- A collaborative environment that values innovation, continuous improvement, and knowledge sharing.
- The chance to influence operational excellence, reliability, and customer experience at scale.
What skills you will learn
- Advanced DevOps leadership in complex, multi-technology environments.
- Deepened expertise in cloud-native architectures and automation at scale.
- Enhanced incident, problem and service reliability management capabilities.
- Stronger stakeholder engagement and cross-functional collaboration skills.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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