Job Description

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Senior Associate

& Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a DevOps Engineer-Senior Associate, you will play a pivotal role in optimizing operational efficiency for our clients by analyzing their needs, implementing software solutions, and providing comprehensive training and support. Within our Technology Consulting practice, you will leverage your skills to deliver impactful solutions that enable clients to achieve their strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and developing a deeper understanding of the business context. You will guide and mentor others, navigating complex situations to deliver quality work and grow your personal brand.

In this role at PwC Acceleration Center India, you will be part of a dynamic team that specializes in consulting services for a variety of business applications. You will utilize a broad understanding of software solutions to assist clients in optimizing their operations through analysis, implementation, training, and support. This position offers the opportunity to develop your skills in a client-focused environment, where you will be exposed to diverse perspectives and needs, enhancing your ability to deliver tailored solutions.

Responsibilities

Design, implement and maintain scalable CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, GitLab CI) for automated build, test, and deployment across environments for multiple services

• Architect and manage cloud infrastructure on AWS, Azure, or GCP using Infrastructure-as-Code tools such as Terraform or CloudFormation.

• Build and maintain container orchestration platforms using Kubernetes (EKS, AKS, or GKE) and Docker.

• Implement comprehensive monitoring, logging, and alerting solutions (Prometheus, Grafana, ELK/EFK, Datadog).

• Automate infrastructure provisioning, configuration management and deployment workflows using Ansible, Chef, or Puppet.

• Collaborate with software engineering teams to optimize application performance, resource utilization, and cost efficiency.

• Understand database operations across RDS, DynamoDB, Aurora, Azure SQL, and Cosmos DB including backups, replication, failover strategies, and performance tuning.

• Participate in on-call rotations and lead incident resolution when production issues arise.

• Evaluate and adopt new tools, frameworks, and practices to continuously improve the developer experience.

What You Must Have

- At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
- At least 5 years of experience
- Oral and written proficiency in English required

What Sets You Apart

Technical Skills (Must have)

• Working knowledge of APIs, integration patterns, and DevOps / CI/CD delivery practices.

• Strong proficiency with AWS and/or Azure cloud platforms with hands-on experience in production environments.

• Deep expertise in container technologies (Docker) and orchestration (Kubernetes).

• Solid experience with Infrastructure-as-Code -Terraform is strongly preferred.

• Advanced scripting skills in Bash/Shell, Python for automation and tooling.

• Proven track record of building and maintaining enterprise-grade CI/CD pipelines.

• Strong understanding of networking fundamentals - DNS, load balancing, VPNs, firewalls, and service mesh.

• Working knowledge of Linux system administration and troubleshooting.

Technical Skills (Nice to have):

• Familiarity with security and compliance practices including RBAC, secrets management (Vault, AWS Secrets Manager, Azure Key Vault).

• Experience with serverless architectures (Lambda, Cloud Functions, Fargate).

• Familiarity with FinOps principles and cloud cost optimization strategies.

• Experience supporting CCaaS or contact center platforms (Amazon Connect, Genesys, NICE CXone) infrastructure

• Multi-cloud experience (AWS + Azure)

• Security/compliance experience (SOC2, HIPAA, PCI-DSS as applicable)

• Experience with serverless architectures and event-driven systems

• Exposure to database administration (DynamoDB, RDS, Azure SQL)

Platforms & Technologies (Must Have):

• Cloud & serverless: AWS (Amazon Connect, Lambda, Lex, AWS AI Agents) and Azure

• Version control: GitHub

• Cloud: AWS (EC2, ECS, EKS, Lambda, S3, IAM, CloudWatch, VPC), Azure.

• Containers & Orchestration: Docker, Kubernetes (EKS / GKE), Helm.

• IaC: Terraform, CloudFormation.

• CI/CD: Jenkins, GitLab CI, GitHub Actions.

• Version control: Git, GitHub / GitLab / Bitbucket.

• Scripting: Bash, Python, or Shell.

Platforms & Technologies (Nice to Have):

• GitOps: ArgoCD, Flux.

• Monitoring & observability: Prometheus, Grafana, ELK/EFK stack, or Datadog.

• Secrets management: HashiCorp Vault, AWS Secrets Manager.

• Configuration management: Ansible, Chef, Puppet.

• Data & Messaging: Kafka, RabbitMQ, Redis.

Methodologies & Tools:

• Experience working in SAFE Agile / Agile / Scrum environments

• Strong understanding of SRE principles and incident management.

• Familiarity with change management frameworks is a plus.

Professional Skills:

• Proven ability to translate customer business objectives into a comprehensive technical solution and detailed project estimate

• Strong communication, documentation, stakeholder management, and problem-solving skills

• Ability to bridge business and technical audiences, articulating value and building trust with stakeholders

Certifications (Nice-to-Have):

• AWS Solutions Architect - Associate or Professional.

• Microsoft Certified: Azure Administrator Associate (AZ-104).

• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).

• HashiCorp Certified: Terraform Associate.

Travel Requirements

Not Specified

Job Posting End Date