Job Description

Industry/Sector

Not Applicable

Specialism

Customer

Management Level

Associate

& Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a DevOps Engineer - Senior Associate, you will play a pivotal role in optimizing operational efficiency through business application consulting. Within our Technology Consulting practice, you will analyze client needs, implement software solutions, and provide training and support to facilitate seamless integration and utilization of business applications. This role is client-facing, allowing you to directly contribute to clients achieving their strategic objectives.

As an Associate, you will focus on learning and contributing to client engagements while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources. You will be expected to anticipate the needs of your teams and clients, embrace ambiguity, ask questions, and use these challenges as opportunities for growth.

In this role at PwC Acceleration Center India, you will leverage a broad understanding of various software solutions to assist clients in optimizing operational efficiency through analysis, implementation, training, and support. You will be part of a dynamic team, adapting to diverse client needs and contributing to the success of the firm.

Responsibilities

Design, implement and maintain scalable CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, GitLab CI) for automated build, test, and deployment across environments for multiple services

• Architect and manage cloud infrastructure on AWS, Azure, or GCP using Infrastructure-as-Code tools such as Terraform or CloudFormation.

• Build and maintain container orchestration platforms using Kubernetes (EKS, AKS, or GKE) and Docker.

• Implement comprehensive monitoring, logging, and alerting solutions (Prometheus, Grafana, ELK/EFK, Datadog).

• Automate infrastructure provisioning, configuration management and deployment workflows using Ansible, Chef, or Puppet.

• Collaborate with software engineering teams to optimize application performance, resource utilization, and cost efficiency.

• Understand database operations across RDS, DynamoDB, Aurora, Azure SQL, and Cosmos DB including backups, replication, failover strategies, and performance tuning.

• Participate in on-call rotations and lead incident resolution when production issues arise.

• Evaluate and adopt new tools, frameworks, and practices to continuously improve the developer experience.

Requirements

Technical Skills (Must have)

• Working knowledge of APIs, integration patterns, and DevOps / CI/CD delivery practices.

• Strong proficiency with AWS and/or Azure cloud platforms with hands-on experience in production environments.

• Deep expertise in container technologies (Docker) and orchestration (Kubernetes).

• Solid experience with Infrastructure-as-Code -Terraform is strongly preferred.

• Advanced scripting skills in Bash/Shell, Python for automation and tooling.

• Proven track record of building and maintaining enterprise-grade CI/CD pipelines.

• Strong understanding of networking fundamentals - DNS, load balancing, VPNs, firewalls, and service mesh.

• Working knowledge of Linux system administration and troubleshooting.

Technical Skills (Nice to have):

• Familiarity with security and compliance practices including RBAC, secrets management (Vault, AWS Secrets Manager, Azure Key Vault).

• Experience with serverless architectures (Lambda, Cloud Functions, Fargate).

• Familiarity with FinOps principles and cloud cost optimization strategies.

• Experience supporting CCaaS or contact center platforms (Amazon Connect, Genesys, NICE CXone) infrastructure

• Multi-cloud experience (AWS + Azure)

• Security/compliance experience (SOC2, HIPAA, PCI-DSS as applicable)

• Experience with serverless architectures and event-driven systems

• Exposure to database administration (DynamoDB, RDS, Azure SQL)

Platforms & Technologies (Must Have):

• Cloud & serverless: AWS (Amazon Connect, Lambda, Lex, AWS AI Agents) and Azure

• Version control: GitHub

• Cloud: AWS (EC2, ECS, EKS, Lambda, S3, IAM, CloudWatch, VPC), Azure.

• Containers & Orchestration: Docker, Kubernetes (EKS / GKE), Helm.

• IaC: Terraform, CloudFormation.

• CI/CD: Jenkins, GitLab CI, GitHub Actions.

• Version control: Git, GitHub / GitLab / Bitbucket.

• Scripting: Bash, Python, or Shell.

Platforms & Technologies (Nice to Have):

• GitOps: ArgoCD, Flux.

• Monitoring & observability: Prometheus, Grafana, ELK/EFK stack, or Datadog.

• Secrets management: HashiCorp Vault, AWS Secrets Manager.

• Configuration management: Ansible, Chef, Puppet.

• Data & Messaging: Kafka, RabbitMQ, Redis.

Methodologies & Tools:

• Experience working in SAFE Agile / Agile / Scrum environments

• Strong understanding of SRE principles and incident management.

• Familiarity with change management frameworks is a plus.

Professional Skills:

• Proven ability to translate customer business objectives into a comprehensive technical solution and detailed project estimate

• Strong communication, documentation, stakeholder management, and problem-solving skills

• Ability to bridge business and technical audiences, articulating value and building trust with stakeholders

Certifications (Nice-to-Have):

• AWS Solutions Architect - Associate or Professional.

• Microsoft Certified: Azure Administrator Associate (AZ-104).

• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).

• HashiCorp Certified: Terraform Associate.

What You Must Have

- B. Engg./ B. Tech., M. Engg./ M. Tech. from a premier Technical/ Engineering School
- At least 5 - 8 years of experience
- Oral and written proficiency in English required

What Sets You Apart
- At least one of the following: DevOps Engineer certifications, Agile certifications, SAFe or other scaling methodology certifications, Project Management Professional (PMP), Certified Scrum Manager (CSM), or similar PM-related certification
- Demonstrating proficiency in business data analytics and strategic planning
- Utilizing technical consultation skills in client support environments
- Implementing technology solutions for business transformation projects
- Engaging in project delivery and resource management for diverse clients
- Excelling in analytical reasoning and problem-solving within fast-paced settings

Travel Requirements

Not Specified

Job Posting End Date