Job Description

Required Travel :Minimal

Managerial - No

Location: Cyprus- Limassol (Amdocs Site)

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Responsible for designing, integrating, configuring, and supporting Amdocs Ensemble infrastructure and environments, ensuring reliable deployment, operation, and maintenance across the SDLC while collaborating with cross-functional infrastructure, development, and operations teams.

What will your job look like?

You will:

• Lead and support Ensemble infrastructure integration activities across different environments and stages of the SDLC.
• Set up, configure, maintain, and support Batch operational environments and Oracle Tuxedo environments.
• Perform operational activities including managing jobs, maps, and operational tables.
• Interact and collaborate with multiple infrastructure and IT teams as part of environment setup, integration, maintenance, and production support.
• Set up and configure IBM Maestro (Tivoli Workload Scheduler) and AMC environments.
• Support Docker, Podman, and OCEOD setup, configuration, and integration activities.
• Work with CI/CD tools, including Perforce and Jenkins, to support deployment and integration processes.
• Develop and maintain Shell scripts and automation solutions to improve operational efficiency and support deployment activities.
• Perform database-related activities using Oracle SQL, including working with database objects, queries, and operational data.
• Perform software system operations, including running maps and jobs, basic configuration and installation activities, and backups.
• Work on UNIX/Linux server platforms, supporting system integration, configuration, troubleshooting, and operational activities.
• Identify and troubleshoot system and integration issues, perform root cause analysis, and implement sustainable solutions.
• Ensure timely resolution of critical issues within agreed SLAs and provide effective production support.
• Collaborate with development, QA, architecture, operations, and customer teams to ensure smooth integration and delivery.
• Participate in software design reviews, testing, validation, and production support activities throughout the SDLC.
• Ensure proper documentation of incidents, errors, configurations, and operational procedures.
• Support the adoption of standard tools, processes, and Configuration Control (CC) practices across the team.

All you need is...

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience as an Integration Engineer working with Infra
• Proven experience with Ensemble infrastructure integration and environment setup.
• Experience with Batch operational environment setup.
• Hands-on experience with Tuxedo environment setup.
• Good operational knowledge of jobs, maps, and operational tables.
• Good knowledge of Oracle SQL and Oracle database technologies.
• Experience with IBM Maestro (Tivoli Workload Scheduler) setup and configuration.
• Experience with AMC setup and configuration.
• Knowledge of Docker, Podman, and OCEOD setup and configuration.
• Good knowledge of CI/CD tools, particularly Perforce and Jenkins.
• Proficiency in Shell Scripting and Automation.
• Good knowledge of UNIX/Linux server platforms.
• Deep understanding of middleware technologies, particularly Oracle Tuxedo, and Oracle database technologies.
• Proven experience with Configuration Control (CC) tools.

Why you will love this job:

• Build your skills and work on a broad scope of activities
• As you will support excellent products, you will assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
• We will provide you a scope for professional development
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce