Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Site Reliability Engineer (SRE) to join our ever-evolving technology team and help shape the future of global commerce. In this role, you'll help ensure the reliability, scalability, and performance of critical payment platforms while driving automation, resilience, and operational excellence across our global infrastructure.

What you'll own

• Design, build, and maintain highly available, scalable, and resilient infrastructure and services across cloud and containerized environments.
• Drive reliability initiatives through chaos engineering, game days, incident analysis, performance testing, and disaster recovery validation.
• Develop automation and self-service capabilities using DevOps and GitOps practices to improve operational efficiency and reduce manual effort.
• Build and enhance monitoring, alerting, and observability solutions to proactively identify and resolve performance, security, and availability issues.
• Collaborate with Engineering and Technical Operations teams to troubleshoot complex infrastructure and network issues, improve platform stability, and evolve site reliability best practices.

What you'll bring

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• 2+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a related discipline.
• Experience supporting highly available production environments with a strong understanding of reliability, monitoring, incident management, and operational excellence.
• Experience with cloud platforms and container orchestration technologies, including Kubernetes, OpenShift, AWS EKS, or similar environments.
• Hands-on experience with infrastructure automation and configuration management tools such as Terraform, Ansible, and Jenkins.
• Strong troubleshooting and problem-solving skills across systems, networks, and application platforms.
• Knowledge of CI/CD pipelines, software delivery practices, and modern DevOps methodologies.
• Ability to work effectively across cross-functional teams and contribute to continuous improvement initiatives.

It's a bonus if you have

• Experience implementing Chaos Engineering practices and leading reliability testing exercises.
• Experience with GitOps tools and modern observability platforms.
• Experience supporting large-scale distributed systems in cloud-native environments.
• Passion for automation and proactive problem prevention, with a mindset of continuously improving system reliability and operational efficiency.

What will help you succeed

• Think like a client: You understand that platform reliability directly impacts customer success and continuously seek ways to improve service quality.
• Act like an owner: You take accountability for stability, performance, and operational excellence while proactively identifying and mitigating risks.
• Win as one team: You collaborate across Engineering, Operations, and Product teams, building strong partnerships to solve complex technical challenges together.

About the team

Our inclusive and global teams win together every day. We're proud to have some of the best minds in the industry, creating an environment where you can learn, grow, and make an impact. The people, the energy, and the opportunities are unmatched. Join us and help build resilient platforms that power millions of transactions worldwide.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative, always seeking better ways to deliver impact. We empower each other to make decisions, challenge the status quo, and strive for excellence in everything we do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.