Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a DevOps Engineer to manage application migrations between environments and maintain production and staging system reliability. This person handles incident response and on-call support, while improving observability, automation, and Kubernetes-based infrastructure. Weekend availability for migrations and comfort with CI/CD pipelines and SLAs are essential. WHAT YOU WILL DO - Migrate applications between environments; these migrations typically take place on weekends, so weekend availability is required. - Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability. - Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts. - Participate in an on-call rotation with defined SLAs. - Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams. - Maintain and enhance monitoring, alerting, dashboards, logs, and metrics; improve signal-to-noise ratio and standardize observability practices. - Support CI/CD pipelines, production releases, and GitOps workflows. - Contribute to automation efforts to reduce operational toil. - Maintain and improve Kubernetes-based infrastructure and containerized workloads. - Support Infrastructure as Code practices and ongoing environment improvements. MUST HAVES - At least 2 years of experience in Site Reliability Engineering, DevOps, or Production Operations . - Demonstrable AWS experience supporting production environments. - Experience supporting production SaaS applications. - Strong understanding of CI/CD systems (GitHub Actions, Jenkins, CircleCI, or similar). - GitOps experience and strong Git fundamentals. - Experience using GitHub, Jira, and Confluence in collaborative engineering environments. - Kubernetes experience (EKS, kOps, or similar). - Docker/containerization experience. - Observability stack experience ( Grafana, Prometheus, Loki, PagerDuty , or similar). - Scripting experience ( Bash, Python, or Go ). - Infrastructure as Code experience ( Terraform, Helm , or similar). - Working knowledge of relational databases (e.g., PostgreSQL, MySQL) for troubleshooting and operational support. - Comfortable working within structured operational processes and SLAs. - Strong written and verbal English communication skills; able to clearly explain technical concepts. - Self-driven with a growth mindset. - Weekend availability for application migrations between environments when needed . NICE TO HAVES - AWS certifications (Solutions Architect, DevOps Engineer, SysOps Administrator, etc.). - Experience in multi-tenant SaaS environments. - Experience working in globally distributed teams. - Familiarity with ChatOps practices. - Experience improving monitoring quality and reducing alert fatigue. - Background in operational cost optimization. PERKS AND BENEFITS - Professional growth : Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation : We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities. - A selection of exciting projects : Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands. - Flextime : Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive. Meet Our Recruitment Process Application → Coding Challenge → Video Interview → Technical Interview or Hiring Manager Interview Each step helps us understand your skills and overall fit. If it’s a match, you’ll receive an offer.